based on 39707 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Instead If a 3 hour window, come within a certain hour. Besides that, you guys rock!
Technician was great but after he left there was a strong smell of whatever cleaning product used. Lasted all night into the next day.
We used your company because no chemicals are used? We did have extra pet cleaning done so maybe that cause it. But was really bad.
The products you use are amazing, my carpet came out looking like new. And your employees are so nice and accommodating.❤️
My floors are cleaner than they have ever been. I have had my carpets and tile done before but the service was never this professional. This was the first time I had the wood floor done. It was nice to see it it so clean and smooth. Except for the wear it was like new.
Amazing how zero Rez products and technicians can make our carpet come alive and almost look like new. Casey and Caesar were very Hard working and did a very thorough job. They truly took pride in doing their best.
Thank you to them and Zero Rez.
Everything explained carefully. No surprises.
Service provider was polite and clean. Job well done.
That you do not saturate the carpets. Have specials and do a beautiful job
He wasVery professional didn’t try to sell me on extras.
Friendly & professional staff. Ray. arrived during the alloted time & did a professional job in a timely manner.
Technician, Chris, did a great job on our carpets!
The man that did our carpets and kitchen tile was excellent. He was very professional and
considerate. His name is Isaian Smith.
Michael was very thorough and cleaned all areas in a timely manner, plus the clean smell and brightness of the carpet is wonderful.
The agent took his time and he cleaned every nuck and cranny that he could get too.
Very polite and answered all our questions.
Lower you prices
Quick and clean. Reasonable prices
You can still see where the chair mat was placed for my computer desk. The Technician did not mention that he might not be able to get it totally clean. The carpet was installed August 8, 2020 and this was its first cleaning other than vacuuming. I do have a picture and you can clearly see the difference.
Fast, courteous service.
Technician was on time.
Most importantly - cleaning was very effective.
(Actually I was amazed it removed black shoe scuff marks that I couldn't remove).
Everything.
Very nice service person. He did a good job.
Promoters the technician and the job they do.
Great customer service
They are friendly at the door and explaining all
Services. Appointments are available quick, they are flexible in times, and provide services in a quick turnaround. I take advantage of the awesome email specials that come my way. Never a time to be disappointed yet.
Zerorez techs are always very professional and do a great job - and quickly. Have used them for the past several years and am always happy with the results and price.
We were very pleased with our results. Also the technician was very knowledgeable and explained what he would be doing.
If all of your employees are as conscientious as Victor, you can't possibly go wrong! He takes the time to explain his treatment recommendations and when he leaves I just need to wait for the clean carpets to dry.
Professional staff
Great job cleaning carpets
Respectful of home - wearing booties
Been a zero Rez customer for over 10 yrs
Thank you!
Very good job two times both tecs were very nice don’t recommend cleaning tile floor that has been sealed as it stripped the sealer off other than that very good carpet clean
The people are friendly and do a good job cleaning carpets.
Professional and efficient
Tj was outstanding and got a real bad stain out