based on 39707 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet did not look clean at all. When my property manager came to see the house after the carpet was clean so that I could do my walk through he asked what company I went with. I told him and he told me he would recommend getting my money back. I had my brother come over and use his spot remover machine he bought at target and get spots out of the carpet that I paid $500.00 to get out of the carpet. I had head many recommendations about your company on the radio and was shocked at how my carpet looked when it was done. it also only took an hour an a half to complete 5 bedrooms and a dining room! i WOULD NOT RECOMMEND THIS COMPANY TO ANYONE. I was in the process of moving into a new house and was going to send this review sooner once I was moved into my new place.
I like that there are no harmful chemicals in the cleaning process....the service techs are courteous and do not hard sell....while I realize they will try and upsell, when I said no thank you, they stayed as close to my budget as they could. No pressure. They are courteous, profession and informative.
Thanks so much.
The guys were great and friendly and efficient. My overall cost went up quite a bit due to the protection. I just wish I could have kept it a little lower. I appreciate their timeliness and professionalism.
The carpet cleaning is great. A few years back we had Zerorez not only clean the carpets but also the tile flooring. We were very disappointed in the job that was done to our tile. The worker simply used cans of spray sealant to seal the grout in the tile and it took me a long time to clean up the mess. It looked horrible.
Gary did a great job cleaning our carpet! He was friendly, fast and thorough
John was very professional, knowledgeable, efficient & friendly. Our carpets look like new! Thanks.
Everything turned out great... Thank you for your service.
Your service was great the rep called to let me know he would be coming earlier than expected.I liked.that.He was very polite and professional.My carpet has never looked better.I had a spot on my rug and actually got to see the rep remove spot with one pass.My carpet is over 20 years and it looks so good it almost looks brand new.
The Zerorez representative was on time and courteous. He paid attention to detail and made sure any problem areas were cleaned properly.
I don’t have any complaints, only complements.
I will call Zerorez again as any carpet or flooring problems arise.
I have used other carpet cleaning companies in the past and I always had to ask for a re-cleaning after the carpet dried. Zerorez did a wonderful job and I am completely satisfied 😀
Best service ever and results
Very nice tech! Great job!
Everything
Your service person was a very hard worker who did a great job. It's the best carpet cleaning we've ever had.
Always do a great job. The tile , carpet and couch look great. And the service guy was nice and fast.
No chemicals,
carpet seems so clean.
Timeliness
Politeness of the serviceman(Victor) sent
Thoroughness of the job
Value
He did a good job. He was polite, courteous, and helpful. We will use ZeroRez again.
The service tech was on time and they always do an excellent job.
Chris was right on time and a really nice guy. Very friendly and a very hard worker. Did have a later issue and Angela resolved it immediately. Already recommended zerorez to my friends. Thank you guys.First name removed.
Great service. Great results!
Quality of the cleaning process
Professional, priced reasonable and did a great job.
Very professional technician, and Excellent work. Carpets and tile look wonderful after he cleaned them
Thanks! Fast, clean and reasonable! Zack was awesome. I hard worker too!
My Carpet looks brand new. happy with the outcome
Friendly, on time and got carpet cleaned and followed Covid protocol
The carpets look amazing. The drying time was so fast! I was not home during the service, but my mother said the technician who worked on our home was polite, informative and even went above and beyond by helping her with putting on/removing shoe covers. We used another company for years and now that we've tried Zerorez, we will never go back! Fantastic service!
The results speak for themselves! I feel like I have brand new carpet again!
Carlos A. was great. He did an excellent job and was very polite and informative.
Derek was very kind knowledgeable and fast