based on 41175 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On-time arrival, fast and efficient service, cost less than competitive companies. Carpet cleaning changes (area rugs instead of a room) accepted upon arrival. Best appearance of carpet after 3 days than any competitors.
Quality of work and professionalism.
The professional and efficiency were top notch
I like that you are on time. Listen carefully to requests and due your job quickly and competently!
Did a great job, and explained options very well.
Just to make someone aware...After my service guy sprayed the cleaner on the carpet ( and apparently over-sprayed onto my adjoining tile, he asked me to show him a spot on the carpet. As I walked over I slipped on the overspray of the solution and took a hard fall on the tile.
So that something like this doesn't happen again, it might be worth having a discussion with your technicians.
Thank you.
Professional - efficient - thorough!
Thank you great job. Excellent service.
GREAT
I was able to be scheduled the next day, and it only took Steve less than 90 minutes to finish.
I still have stains in my carpet and paid 249.00
All good ! Very professional tech. Very fair cost. Carpet looks and feels great. I would say this is the best carpet cleaning I’ve ever had. My carpet is over 20 yrs old and has been cleaned routinely by “other” cleaning companies.,
Seems to work very well. I love the customer service experience
Tech was great! Explain everything that he was going to do and then did it. Carpet look great! So pleased!
Quick thorough service. Very polite representative.
The fellow that came out to clean my carpet was very nice & he did a good job of cleaning my carpet.
Isaiah was efficient and easy to work with. I would ask for him again.
It's important to me to have clean floors/rugs/furniture. Zerorez does it all, efficiently and very clean.
Zack was great. Very knowledgeable. The carpets look great.
I like the fact that the carpet is clean, but almost dry when the technician is done.
Friendly technician, quality resolve
The carpet looks amazing ! Wonderful service . I would recommend zerorez to anyone looking to get there carpets cleaned . Thank you
Carpet is so clean. Good job!
Our carpet is still wet 30 hrs after the job when they were to be dry in 4-6 hours. We have Ray our ceiling fans on high since the kid was done.!
All three bedrooms have a king and two queens in them so subtract the footage from the rooms. I paid an extra 80.00 for a rug to be done and scotch guard applied. The s was sold as a huge discount ???? But nothing given for only doing pathways due to beds ?
I agreed to this but not seeing the benefit. We will see in a few days how they turn out.
Everything
ZACH DID A BEAUTIFUL JOB! EVERYTHING LOOKS CLEAN AND NEW!
HOWEVER, I DID REQUEST WHEN I MADE THE APPOINTMENT THAT I WANTED CLEAN CORNER GUARDS. THEY WERE NOT CLEAN AND I HAD TO WASH THE DOORWAYS WHERE THE CORNER GUARDS WERE USED.
I DO LOVE ZEROREZ AND WOULD NOT USE ANYONE ELSE!!!
Because of your employees Mr. Zak and Mr. Jasper, my wife & I are very pleased on their professional performance on cleaning our house air ducts, + recommending the HealthWay DFS unit. Upon receiving, plan to utilize for our breathing comfort.
Great service from Will! Got upfront pricing and got the job done quick and with care. Would recommend to friends and family!
Excellent job by an excellent technician. I am amazed by how clean he was able to get my very stained carpet,
Always professional and polite and job well done