based on 40030 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was really knowledgeable and helpful. The service great and the carpets look great!
The quality of work is great. I was a couple of months over-due on getting our carpets cleaned and I had some areas of the carpet that needed a little extra attention. Everything came up really well and we couldn't be happier with the service.
HELLO, i was not given what i paid for,i had a coupon and also called ZEROREZ to confirm my 3 rooms $35.00 ea and a FREE HALLWAY with this PURCHASE. I told them on the phone i do not have a CARPETED HALLWAY, could they do a small strip in a bedroom full of furniture instead and she said YES ,the CLEANERS got here and tried to charge me for FULL PRICE EXTRA ROOM!!!!THIS is FALSE ADVERTISING and also called UPSELLING,this how you will lose me as a CUSTOMER!!!! I had to spend extra money for the ORIGINAL QUOTE.i would not recommend this company,I SHOULD GET a DISCOUNT next YEAR or will go to a different company.
I was very pleased with my experience with Zerorez, including scheduling, promptness, quality of product, and and Joe who did the actual cleaning was great. I will definitely use Zerorez the next time I need my carpets cleaned as well as recommend you to others. Thank you!
Name removed
Carpets look great Fter. Leaning and they dry within 3-4 hours
Arrived within time window, friendly , did an excellent job cleaning our carpets and explained cleaning options. No other company has ever explained different applications before and why they were needed. Thank you.
Technician was on time and it didnt take a long time to complete the service.
Professional, quality work. Took pride in his work
Everything
The process does not leave the carpet sopping wet. The techs are always professional and courteous.
Easy to schedule. Technician was professional and worked quickly.
Always good work. The techs are thorough and very helpful.
Very impressed with the quality of work. Steve was very efficient and friendly.
Loving my carpet very good job.
Great customer service and easy appointment setup. Amazing work on the seat cushions.
The workers are fast but thorough. They are courteous. My carpets look amazing and smell amazing afterwards. I've used other carpet cleaners but Zerorez is the best.
Mike and Zane were terrific!
Great Service..
Very professional and friendly staff. Very pleased with the results.
Great service, excellent results, courteous and friendly
Tile grout and carpets were very clean and no smell or residue lingering afterwards.
End to end service was exceptional - Daniel was outstanding in the cleaning process of my carpets and large great room coach - they all look new
Service
The representative sent to our home. Ricky Garcia was the best cleaner ever in our home.
I even sent a note to your management regarding our very professional quality surprise
experience.
Thank You,
Marydean and Don Gartrell
Policy is not to lift over 50 pounds Cleaning around furniture and not moving couches to clean behind does not make for a clean carpet. If you expect the home owner to move all of the furniture so he gets a clean carpet in all areas that is needed. Associate did a good job on areas he cleaned. A few years ago I had two techs that cleaned all areas and put fpoil on leg bottoms I think the cost was acceptable. My thoughts
the technician gave my aunt a bad time and the job done was only fair. was not happy with the job done at all
I have heard such good things but I was highly disappointed with the services I received
Everything
Around the area rugs that were cleaned the floor was sticky the next morning, and I had to wash it to get the residue off. My technician was such a nice guy and worked with me, but he didn’t finish cleaning up. My floor should not have been left sticky. Also in the kitchen where he did the tile work, the corners were still dirty she didn’t go into the corners and actually address that issue.
They are fast, efficient, on time and communicate well, and it always looks great afterward
My carpet looks great