based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always a great experience and professional team.
Amazing service! we’ve used a couple other companies for our carpet cleaning before but Zerorez has been the best so far. No odor, quick dry time, and customer service was friendly.
My carpets were cleaned at 8 AM yesterday morning but they’re still damp. I’m not sure what you could do to fix that. They seem to be very clean and I appreciate that. The two gentlemen that did my carpets were very kind polite and nice. The stairs and hallway only took them 15 minutes. Maybe if they spent a little more time soaking up any water they sprayed out it wouldn’t be so damp. Then again, maybe it’s just because it’s winter time. I didn’t expect my carpets to be this wet for so long $200 is a lot of money to pay for wet carpets that smell moldy.
Great at getting traffic areas clean. Dries quickly.
Our rugs and carpeting looked terrific! No chemical smells.
Was very satisfied. With the results.
The Technician was very polite and courteous.
Very good, gave me info and was professional
I have always appreciated your response! On Time And Excellent Service! Great Job! Thank You!
Professional, quality, efficiency, price
Brian was very professional. My carpets look beautiful I was very happy.
Great Serviceperson that clean our furniture,
Great service. Fast and courteous technicians.
The black marks on my stairs that were made the last time zerorez was at my home are still there. The carpet is extremely “stiff” and it doesn’t look clean.
The upstairs bedroom was not fully cleaned. The one side of the bedroom was completely untouched!
After 18 hours my carpets were still not dry. We finally had to leave our home to wait for them to dry. Your technician charged us more than the original price that we agreed on.
GREAT CLEANING,FRIENDLY SERVCEMEN,GOOD PRICE
Great service!
The carpet cleaner was extremely professional, helpful and very pleasant. Please give him a pay raise. A great representive of the company
Very thorough job and very knowledgeable about what to do to prevent further pee episodes.
I was a little hesitant to use Zerorez because I’ve been using the same company for years. However, my daughter in law really likes the work they do so I called. My carpet and rug look great! Favabian our technician did a fabulous job. He is a very positive person happy and took pride in his job and talked well abt the company. I will use them again. 👍🏼👍🏼
Convenient, efficient, friendly considerate of furniture and furnishings….fast.
Tech was fantastic
Great job, explained the process and how long grout sealer should last. Recommended product to use to extend the life of grout sealer. Fair price for amount of work performed. I also use Zeroez for my carpets and does a great job. We do not use other companies only Zeroez.
Everything went fine. We are very satisfied.
The technician was very clean, polite knowledgeable, and explained everything. He was thorough and fast at cleaning. My carpet looks amazing very clean and it smells really nice.
Everything!
Very helpful, professional, and great results
Michael and Derek were great! Friendly and professional. Did a great job on my giant couch despite the copious amount of dog hair, looks brand new and smells brand new. I don't do well with strong fragrance and I love how the smell dissipated quickly and dried in only a couple hours
The service man ''Angel" that was sent to clean our carpets was fast and efficient. He explained everything fully and our carpets came out great.
Prompt (early in fact), professional, listened to my concerns, tactful, mindful of the cat, understanding, exemplary, explained his plan of action, after he finished - he went over what he did. Astounding. Highly recommend.
Very friendly, quick and great job cleaning thank you i would always recommend ur services.
Thanks