based on 41173 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality work. On time.
Would recommend.
Question add one.
Very satisfied.
The young man who cleaned our carpet did a great job. He took extra time in an area that was very dirty and told us what to do so as not to have that happen in the future.
He called to let us know he was on his way and was early.
I never felt like he was rushing the job, instead, I thought that he was taking all the time he needed to do a great job which he did.
We will ask for him when we need our carpet cleaned again.
Zerorez products clean carpets without chemical smell. Technician was respectful and knowledgeable.
The tech who performed the service was professional and knowledgeable about the product and services the company offered.
Favian was here on time and prepared the house for the work that he was about to do. He took great care protecting the house and the furniture while treating the carpet. The carpet has sprung to life and looks like New. Excellent work and I would highly recommend ZeroRez and a Favian to anyone who wants a good job
I’m not totally satisfied with service,only because when you charge $35 a room for deep cleaning and you (with your disclaimer) as a customer expect a better result.Maybe you need a better deep cleaning solution for that price,otherwise the service is good.
My carpet is 40 years old. Zerorez did a very nice job on cleaning it (once again) and I am very pleased with the results. It looks almost new. They arrived on time, were very professional, efficient and pleasant. Will definitely use them again. Highly recommended !!!
The service was terrible and customer service with the person who came here was less than 0.
Carpets look great and job done promptly
Usually the service is always excellent however I was disappointed during our last.service appointment.
Professional, efficient, good work, expedient
Tracey was super - explained the process, did the work in a highly professional manner, asked if we were good or had questions when done.
Great job. Carpets look amazing!
Joe was great!
My carpets feel great. Service was quick and easy
The crew that cleaned my carpets were knowledgeable, efficient, carefull, and conscientious. They did an incredible job.
Great company and customer service. The technician who came to my house had the most winning personality
I wrote a long email about how bad my carpets look and how the tech tried to overcharge me. No reaponse
The service was timely and my carpets look and feel amazing
My carpets never looked better! Only problem is the technicians have the ability to give discounts and it cost me $84 more for the same service I had 5 months ago. The solution when I called about it was to ask for the technician who gave me the better discounts when I book next time! Doesn't seem right...however I will book again! I have 2 older cats with "old cats" accidents and their process makes my carpet look great!
No smell. System does a great job!
Courteous, professional, well-done service.
Zerorez has always been my go to for carpet cleaning. My carpets always look great and the service is top notch!
Technician was here promptly. He was courteous and professional. He did a good job and was very neat.
My bedroom carpets I am very happy with the cleaning.
The new rug is my tv room that I had cleaned I am not happy with. I am requesting it be redone. Thank you for your consideration.
Name removed
Will and Joe were fantastic. Professional, polite, and thorough. I will be using your services and recommending.
Products used on the carpet were great.
Very unhappy My living room carpet is all stretched out of shape and it's all binded in the middle so I suggest someone comes and takes a look and a lot of my tile that was cleaned The grout is still very dark.
Although your technician was very helpful.
Please call me as soon as possible Phone number removed
Basically, he did pretty good over all. The only thing we noticed was that the last area (about 3' x 3') was still pretty damp but not soggy. We didn't notice the wet spot until after he left so we put a box fan to blow across it and it still took about 12 hours to dry. We did like the way the kitchen tile and its grout turned out, better by far than when we mopped the floor.
Will did an excellent job; he always gets the carpet stains out Very clean and always does a great job with clean up
of the three rooms that included the living room, two bedrooms and a closet, one bed stains where not eliminated. It appears to me, the tech knew this but since the bed in the room obscured the view, he assumed i would not investigate. after the room carpet was dry, i visited the room and moved the bed to discover the stain was still there...bad work.