based on 39679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The attention to detail.
Carpet is clean and dried over nite,the tech was professional and courteous.
I like the fact that the carpets are soft after they are dry.Also,liked how quick the carpets were cleaned, the procedure was simple and fast.
No suds, you clean and it dries fast
spots don't come back.
no chemicals, so I don't cough
the attendent, I feel safe with him in my home and he's professional
I live alone and I feel safe with Andrew. I don't want a series of male
carpet cleaners in my home, I should be able to make that simple
request.
All phases of the process were excellent
your employee was excellent. Best service I have ever had from you
The gentleman that did my carpet was very professional, and a great job.
The rep. was here on time. And the job was done in a very timely manner. No soap, or residue afterward. Very informative about the pet stains.
The service when I got my carpet cleaned was great. What I really disliked was that I had planned on no more than maybe $70 to $75, being that the special was 29.99 each room I wanted 2 rooms plus the $8 gas fee. Why then until the man that comes to clean my carpet says there's a 3 room minimum that no one told me about. At the end the $70 dollars turned to $136.00.
My carpet looks great, but the way I was fooled into paying almost double is the reason I would NOT recommend you guys.
EXPERIENCED TECHS. PRODUCT'S, HOT WATER .
Did a great job!
The guy who cleaned my carpet was polite, efficent, and good with my dog. We will absolutely recommend this company and particularly that employee to my friends.
The guy did a great job he was so nice ,will call you again,this is the frist time I have used you.
The serviceman, Jan, was friendly and very knowledgeable about your whole operation, and was more than willing to share.
I liked the gentleman who came to the home and cleaned the carpet.
Juan was just awesome. My 12 year old carpet looks amazing! I will definitely recommend this company to others.
My carpets come out so clean and beautiful, and soft!! Love the results
Quick efficent carpet was clean
The agent or the representative came to the house and quickly gave me a quote and started working. He made sure before he left that my wife and I were satisfied with the job he had done. He had a wonderful attention to detail and made sure he had done a great job. He was constantly checking and making sure he was letting me know how things were turning out. His customer service was outstanding. I will be calling you from know on when ever we would need our carpet or tile cleaned.
Friendly service.
Our Zerorez Rep was very friendly. He offered us lots of related suggestions on things that we could do to help stage our house as we prepare to sell via his own recent experience with selling a home. He also took his time going over all of my options, costs, benefit vs nonbenefit, etc. Also, in the process I never felt as though I were being pushed to do more (services) in order for the my total to expand; rather I felt as though the Rep was truly interested in my house / floors looking its best. I was very impressed with this Rep and would request him again when / if services are required again in the future.
Friendly staff and you deliver what you say you will deliver.
We have used Zerorez 5 times. Every service professional we have ever had in our home has been exemplary! Teach time the results have exceeded any other carpet professional we have dealt with, over the past 20 years!
Prompt professional and friendly rep. Great service thanks again... Pls mail coupons..
I liked the knowledge of the young man who came out to do my carpets and that he was so professional. He really worked hard and although all the smell from my bad dogs didn't go away, I felt he did everything he could to try. I was so impressed with your service that I will only use Zerorez from here on out.
Service is wondetful, product good. The young man was great.
Cleaned stains off carpet
The people who come to the house are always friendly and do not only what is asked of them but anything else that needs to be done. That is well appreciated.
Carpet and stairs became surprisingly clean.