based on 41173 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zack was very good and professional.
Your rep damaged the wood on my stairwell. I called Customer Support and sent them pictures, and they were supposed to contact me in 48 hours. They did not. I am still waiting on contact and have been told it will be another day.
Dries quickly, less chemicals
Great customer service
Fast and good results
I felt nickel and dimed when I was charged extra for a small upstairs hallway and tiny master closet. The estimate should give a heads up about this kind of thing. The techs were really great and the service was good, but seems expensive (even though I opted for a regular instead of the pricier recommended deep clean). Also I realized after they left that I didn't get the free tile cleaning- we both forgot about it! I guess that was as much my fault also though, since I didn't remember to remind about it.
This is the second time where streaks of white and white footprints are all over our carpet. These were not there prior to the cleaning. It makes the floors look more noticable (in a bad way) than when they were just dirty. Seems like there may be a whole lot of residue, instead of zero.
Professional, good quality cleaning.
CLEAN.
Zack was very helpful & professional. I was extremely pleased with the results! I can now hold off on replacing the carpet a little longer.
Everything
You don't use standard soap to clean
Zerorez is so Awesome! Rep was professional, respectful, quick, but not rushed!! My carpet is 20 years old, has been cleaned before several times and has never come out looking so clean/new-looking before. So impressed! It also dried pretty quick, too, so all around impressive! We paid a little bit more, but so worth it!!!!! No comparison with other companies I've used as far as results!!
The carpets get and stay clean with Zerorez. The process is quick and my carpets dry within hours.
The carpet by the front door was wet for 2 days, I was wiping up with towels and lots of it was pet urine that wasn't extracted but was treated.
Dries quickly...fast prompt service. Friendly individuals....No extreme price change from additional quote..
The carpet feels great, soft and nice to touch. Service techs do a great job.
Everything went well my carpets look great.
Nothing gu did good job
Your company does a wonderful job and produces fantastic results. I have already told others about what a terrific job you did for us.
ZAK CHECKED OUT THE SUSPICIOUS SPOTS AND TREATED THEM APPROPRIATELY. HE WAS FRIENDLY AND PROFESSIONAL, ANSWERED ALL OF QUESTIONS TO OUR SATISFACTION. RESPECTED BOTH MY WIFE AND I AS WELL AS OUR PROPERTY AND I WOULD DEFINITLY RECOMMEND ZEROREZ.
THANK YOU!!!
I like that Zerorez doesn't use chemicals. The service was good and the serviceman was polite and got the job done early in the day.
Great guy who did the job.
The carpets and floor stay cleaner longer than with a traditional service.
My carpets are beautifully cleaned w/o being crunchy. The service man, Benjamin,was friendly, and knowledgeable.
Carpets and tile always look great.
Your service tech is great and i live the way you cleaned my traffic areas and my tile floor.
great job
The technician was very nice and very informative, he also provided great customer service! We will definitely be using zerorez from here out!
Quick and left my home clean
after viewing the carpet cleaning demonstration on the local tv show I thought I would get the same result on my carpet. Though there was a marked improvement in the carpet there was still a visible path of the traffic area. If a deeper cleaning application to that area could improve the look that would be appreciated