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based on 30130 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The gentle man was very nice, my son was here when he came. I fell the night before had to go to the ER broke my wrist. I did talk to him before I gotten in the hospital. He told my son his spill and called me or I would have been here. Carpet man said he would cost $500.
I said man are you kidding what happen to the 99 for three rooms. You have some dogs stains yes we do. He continued he could this or that. By now I am pretty confused so what 100,do he tried to tell me,What does 200 do for me,I spray this stuff on the spots wait a little while
at first he said and hour wait than he would start to clean. He did not wait an hour he started right after he sprayed( so if it takes the special stuff to work best he should have waited and hour before he started part.he may have been here 90 minutes He did not leave no kind of paper what he did to the floor. It took three days for it to dry, disappointed in that part. Never heard from anyone, very disappointed in that part. I heard about your business on country radio station for some time, than my son started to talk about it hearing what a great job they do.NO it was not the best its ever been cleaned. I have noticed my socks look dirty even shortly after the cleaning thats not right. Ok this is my response,what about a redo for nothing 189. was pretty steap for the promise. Thanks Teri Last name removed Phone number removed
Fast, friendly, on-time service.
I am so impressed that after I had left feedback from my carpet cleaning service, I was contacted by a representative. I was very satisfied with the service and the technician but my high traffic areas still appeared to be dirty. The representative offered to have the technician return to re-clean the areas in question. The technician was prompt for the appointment and retreated the areas and cleaned them again. I am truly impressed with your customer service and your product. Thank you very much.
Carpet staid wet for 36 hours sticky and musty
Arrived early, very professional, did a great job. Carpets look like they are brand new.
It works. Fast. Cheap.
The service guys were polite, helpful and neat. They did their jobs efficiently and well. Since I haven't used Zerorez before, time will tell me how well it works. Everything was cleaned as I requested and extra services were offered but not pressed, which I appreciate. I was especially impressed with the service men.
Professional worker. Thoroughly explained procdure. Very satisfied
Professional, so very clean, carpets stay cleaner longer, just a wonderful experience. Especially with our technition Patrick.
The fresh and clean smell and the professionalism of the service that I received
Patrick did a great job making our carpet and kitchen tile look better. What a difference! Thank you.
Friendly service and great results!
No chemicals and residue
Service was prompt and professional. Carpets were well cleaned.
I love the guy that comes to my house he is so nice and does a super job!
I liked the way Spencer explained the cleaning process to my husband and I and answered every question we ask... I have already recommended zerorez to a neighbor... Our carpet is 8 yrs old and had some stains but most came up and some that I didn't think would look good... Thank You Zerores... Spencer knows his product and should be a valved employee...
The rugs look great and everything went so weell. Great service
My carpets look and smell wonderful!! Service providers are great to work with!
I love the tech and his overall focus on customer service. He worked extremely hard to ensure that I was pleased. The carpets and tile floors came out perfect. The rooms dried in 4 hours and everything looked like I had just put in new carpet. The process is the best I have ever had. The tech needs to get a nice Holiday bonus he was the best. I plan on using the vent cleaning in the spring.
Ben was awesome. Great product!
Carpets are very clean with no residual stains. Other cleanings results were not as satisfactory.
I will definitely use this company in the future & will recommend to my friends & family.
The fast service.
Used new technology and appears to clean ductwork well. Technicians worked steadily and efficiently.
Service technicians are courteous and efficient. My carpets look great without any residue.
The carpets were clean and I felt like the price was right
QUICK DRYING TIME. CLEANS THE CARPET WELL.
no soap! Steve was helpful and professional, an asset to Zerorez. would like carpet to look a little cleaner.
everything, Your tech was very nice , friendly and helpful, the carpet cleans up nicely, and I got an appointment quickly
The Technician was very professional and informative about the cleaning process and results. The product used to clean my carpets was not overpowering in fragrance. Stain that I was not hopeful of coming out did.
Excellent service. Reliable & courteous personnel.