Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28797 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 11, 2013 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Carpets are clean, service efficient and employee was very nice

Report a concern   February 10, 2013 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

Results. I have dogs and carpets are clean.

Report a concern   February 10, 2013 — Rated 10 out of 10 by A.V.C. Zerorez Jacksonville
What do you like about our products and services?

The best. Derrick busted it Outstanding , you're service is impeccable , the worth ethic of your employees is to be commended

Report a concern   February 9, 2013 — Rated 10 out of 10 by Lori Weast Zerorez Jacksonville
What do you like about our products and services?

Seth was punctual,knowledgeable and had a wonderful sense of humor!! This carpet is CLEAN, soft and the house still smells lightly of an orange grove. We live ina rental and the landlord said it was cleaned before we moved in...he was WRONG!! It's clean now and we will use only you guys in the future. Sorry it took so long for me to respond. We had internet issues. Thanks again and we will spred the word!!!
Lori and David Weast

Report a concern   February 8, 2013 — Rated 10 out of 10 by Misty Manges Zerorez Jacksonville
What do you like about our products and services?

Fantastic job on my carpets and great technician! So friendly and knowledgeable.

Report a concern   February 8, 2013 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

The service is fast with excellent results!

Report a concern   February 7, 2013 — Rated 10 out of 10 by J.D.J. Zerorez Jacksonville
What do you like about our products and services?

The tech showed up about 10 minutes early, asked us what we were wanting and far exceeded our expectations!

Report a concern   February 6, 2013 — Rated 10 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

It works, after using many carpet cleaners using all types of cleaning techniques, Zerorez works

Report a concern   February 6, 2013 — Rated 10 out of 10 by Lolita Rodgers Zerorez Jacksonville
What do you like about our products and services?

I like that there are no harmful chemicals used. I have a house full of furry friends and am very careful. I also liked that my house smelled fresh not sanitary like a hospital.

Report a concern   February 6, 2013 — Rated 10 out of 10 by J.F. Zerorez Jacksonville
What do you like about our products and services?

My carpets and grout have not been cleaned in 7 years and now they look brand new thanks to your service.

Report a concern   February 6, 2013 — Rated 10 out of 10 by S.C. Zerorez Jacksonville
What do you like about our products and services?

No residue

Report a concern   February 6, 2013 — Rated 10 out of 10 by Brian Blaquiere Zerorez Jacksonville
What do you like about our products and services?

Chris was VERY polite. He had a concise and detailed review of how the Zerorez system works. He was also early after calling ahead to see if it was o.k. to show up early. I was surprised on how quick the entire process worked. I enjoyed having someone in the house who looked and acted like a professional. This is a HUGE plus when dealing with a new company and product.

Report a concern   February 5, 2013 — Rated 10 out of 10 by Dee Lamendola Zerorez Jacksonville
What do you like about our products and services?

The ugly white couch is like new again. No one has ever been able to get the spots out. Your product did.

Report a concern   February 5, 2013 — Rated 10 out of 10 by Carolyn Heap Zerorez Jacksonville
What do you like about our products and services?

The service as always was top notch and professional. I have referred Zerorez to friends and family, and will continue to do so. My carpet looks like new again, and I like the fact that there are no harsh chemicals used. Thanks for another great job!

Report a concern   February 4, 2013 — Rated 10 out of 10 by D.A.K.H. Zerorez Jacksonville
What do you like about our products and services?

Zerorez was amazing on our carpets. The technician got out all of our stains. We will definitely be referring them to all of our friends. Thank you!

Report a concern   February 4, 2013 — Rated 10 out of 10 by Kim Kelley Zerorez Jacksonville
What do you like about our products and services?

The Tech was on time,very polite and did a great job. He put alot of efforet into cleaning the carpets. Also presented to us were other products and services that could be purchased.
We intend to see about our air vents being cleaned by spring. Excelent job and service.

Report a concern   February 4, 2013 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

Friendly efficient staff who appear on time, work neatly and quietly. Product smells clean and fresh.

Report a concern   February 3, 2013 — Rated 4 out of 10 by P.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I was told the carpet would not be "crunchy" but it took 8hours to dry and my carpet is very crunchy.

Report a concern   February 3, 2013 — Rated 5 out of 10 by J.P. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

1) Service tech just stood at the door... did not say "high" or "I'm from Zerorez"
2) They did not move many pieces of funiture
3) They left stains in the rug under the easy chair they had to move to clean.

Report a concern   February 3, 2013 — Rated 10 out of 10 by R.K.S. Zerorez Jacksonville
What do you like about our products and services?

quick, efficient, clean carpets!

Report a concern   February 3, 2013 — Rated 10 out of 10 by G.C. Zerorez Jacksonville
What do you like about our products and services?

My tech Chris was friendly, knowledgable and had an excellent work ethic. The results were great and I definitely will recommend you to others and have you back here as needed.

Report a concern   February 3, 2013 — Rated 10 out of 10 by K.S.L. Zerorez Jacksonville
What do you like about our products and services?

The stains don't return like they do with other cleaning services. Very helpful and upbeat staff.

Report a concern   February 2, 2013 — Rated 10 out of 10 by Kelly Piper Zerorez Jacksonville
What do you like about our products and services?

Friendly on time service. Great cleaned carpet and tile.

Report a concern   February 2, 2013 — Rated 10 out of 10 by J.D. Zerorez Jacksonville
What do you like about our products and services?

Service was beyond expected. Thank you for everything.

Report a concern   February 2, 2013 — Rated 10 out of 10 by D.A. Zerorez Jacksonville
What do you like about our products and services?

Nice personel and very good job with cleaning the previous tenants mess. Talked with us about what we needed and was very informative about the products and services provided.

Report a concern   February 1, 2013 — Rated 10 out of 10 by Darrell Craig Zerorez Jacksonville
What do you like about our products and services?

If the results after drying out are the same as they appear biq this will have been the best carpet cleaning we have had. Brian worked very hard and did an excellent job. He's a winner.

Report a concern   February 1, 2013 — Rated 10 out of 10 by S.V. Zerorez Jacksonville
What do you like about our products and services?

Carpets turned out great and no chemical smell

Report a concern   February 1, 2013 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Patrick our tech was on time, professional, efficient and through. Thank you for a good job.

Report a concern   February 1, 2013 — Rated 10 out of 10 by Teresa Reagan Zerorez Jacksonville
What do you like about our products and services?

We choose Zerorez to clean our carpets because we just had a baby and we wanted safe products. Customer service was excellent. Technician arrived early and ready to work. I explained and showed the areas of my concern. We had just cleaned our living room less than 30days ago with a rental but we weren't happy. Our high traffic areas needed some attention. The technician pretreated with a nice smelling citrus solution and with in an hour and a half he was done and the carpets looks GREAT!!! He was very professional and we plan on using Zerorez from now on.

Report a concern   February 1, 2013 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

Last minute request for service due to unexpectedly being at home for the day. Same day service, technician was very diligent in the process and the dry time was incredibly fast, I believe due to the time and effort the technician took to ensure the job was done right.
I'll be back


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