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based on 28806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good results. I like that there is no soapy residue feeling when dry.
The service people are outstanding.
gets carpet clean without a lot of mess
Carpet has never been cleaner. The work was done in a very professional manner and very quickly.
They do a wonderful job!
The service was fast and my carpets look and smell so much better! The kitchen tile looks like new! The young man, Trevor, who performed the service, was knowledgeable and explained all options to perform the services we needed.
I'm very happy how the carp
ets turned out.
Friendly service and a great job of cleaning. Ability to get pet stains and odors out of furniture.
The technician told me that I should have been charged more for the fourth room (my master bedroom) because of its size. Very little of the furniture was moved in any of the rooms, not even the bedside tables; thus, only the open space was cleaned. So basically, one half of each room had the carpet cleaned as I have large bedroom furniture in each of the rooms. I was a little taken back by his comments. In the past, other companies moved most of the furniture.
It got out the stains on our floor and they haven't reappeared. In the past I've gotten my carpets cleaned and that day they will look good but then the stains reappear. The carpet tech moved things around to get under things I had not moved, I thought that was very nice. It didn't take long and the carpets look great.
Very professional and did a great job!
Very professional technician and good results.
Great service and expertise of Trevor, our technian. Serious stain was easily removed, yet tiny stain of unknown origin still remains. Sad face.
All natural products
Your slogan" stains don't reappear " is not true
Service
easy and quick to schedule appointment
This is the third time I've used ZeroRez and this time also had them do tile cleaning. Was really shocked to see what my tiles/grout looked like new.
Quick service. Polite techs
The technician had a very good personality (friendly & courteous) and did a fantastic job of cleaning our carpets. He explained the entire process and went to work.
Friendly service technician. Sent a reminder email and was on time for service.
Prompt response; friendly, competent technicians; excellent quality; good price
Customer service is impecible
Everything
Couldn't believe how clean the carpet looked
The young man represented your company very well. He was prompt and outstanding and my carpets look amazing.
the grout cleaner was amazing!!!! The citrus scent was very nice and the Zerorez technician was extremely professional and accommodating
our client representative did a fairly good job but some areas of the grout didn't turn out as well as we thought it would.The refrig. moves easily but he didn't even question if we wanted that are cleaned. He also didn't even open the doors to the laundry area and left a dirt line there. When he tried to clean up after himself he left our wood floor all streaky and a mess. The carpet service did not leave a mess like that. I am uncertain whether we would do this again.We didn't get the satisfation for the cost.
I loved our technician Trevor. He was very nice, informative, he was early for the appointment and efficient in getting the job done.
Fast and didn't stay as wet as long.