Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29345 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 5, 2014 — Rated 10 out of 10 by P.P. Zerorez Jacksonville
What do you like about our products and services?

Quality of cleaning service. Professional Staff (in appearance and deportment). Promptness of arrival with respect to scheduled time. Personable attitude of phone and "in-person" emloyees. Overall, Jax Zeorez is first rate in all respects.

Report a concern   September 4, 2014 — Rated 6 out of 10 by A.R. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The price i was told wrong information

Report a concern   September 4, 2014 — Rated 10 out of 10 by Yvonne Roberts Zerorez Jacksonville
What do you like about our products and services?

The tile cleaning products smell very good, but more importantly they work amazingly well! The service tech. was very friendly and knowledgeable. He walked me through everything. Not only was my house cleaner, but I learned a little something too.

Report a concern   September 3, 2014 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

The extra care to protect walls & furniture.

Report a concern   September 2, 2014 — Rated 10 out of 10 by Angie Dempsey Zerorez Jacksonville
What do you like about our products and services?

Great service and no residue on my clean carpet!!

Report a concern   September 2, 2014 — Rated 10 out of 10 by Dwayne Miller Zerorez Jacksonville
What do you like about our products and services?

The result speaks for itself! This was the second time I used your company and both the technician that came out and the work that were done were excellent..with one little caveat. We opted to have our ceramic tile shower cleaned this time. Though the carpet turned out excellent as before, the shower did not. Your technician worked very hard on the shower but your process just did not remove all of the scale, etc. that was on the tile. I have always cleaned the shower myself so I know how stubborn the scale is (I have to use very fine sandpaper to get it off!!) In any case, this by no means makes me feel any different about your company..you are still number one in my book when it comes to cleaning carpet and upholstery!

Report a concern   September 2, 2014 — Rated 10 out of 10 by Laura Greer Zerorez Jacksonville
What do you like about our products and services?

The odor treatment really worked and did what I needed it to do. The carpets looked great after cleaning and your service person was very professional and did a great job.

Report a concern   September 2, 2014 — Rated 9 out of 10 by C.T. Zerorez Jacksonville
What do you like about our products and services?

The fact that you do not use soap that leaves a residue. Excellent service.

Report a concern   September 1, 2014 — Rated 10 out of 10 by Rachel Hunter Zerorez Jacksonville
What do you like about our products and services?

The employee was on time, curtious and did an
Outstanding job, only con was the cost ,it was much more
Expensive than I even imagined.

Report a concern   September 1, 2014 — Rated 10 out of 10 by Tom Gentry Zerorez Jacksonville
What do you like about our products and services?

We have heard the radio commericals going back to Blenda as thd spokesperson and most recently on 104.5 fm talk in Jacksonville fl
The actual appointment scheduling was very easy and the young man showed up exactly on the agreed upon time to the minute.
He was very knowledgable and was done in about 90 minutes.
The carpets and other space rugs look like new.
Thanks Zerorez

Report a concern   September 1, 2014 — Rated 10 out of 10 by Michael Whatley Zerorez Jacksonville
What do you like about our products and services?

Always on time, very courteous, do a great job!

Report a concern   September 1, 2014 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

Great job, friendly, professional, and trustworthy technician.

Report a concern   August 31, 2014 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

my carpet looks brand new

Report a concern   August 31, 2014 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Prompt friendly service; fresh citricy scent. The results were amazing.

Report a concern   August 31, 2014 — Rated 10 out of 10 by E.M. Zerorez Jacksonville
What do you like about our products and services?

Seth and his co-worker were awesome...punctual and the job was excellent. We have used the service before and would definitely use it again to clean the tile and grout.

Report a concern   August 30, 2014 — Rated 10 out of 10 by T.E.O.D.A. Zerorez Jacksonville
What do you like about our products and services?

I was very satisfied with First name removed timeliness in setting First name removed appointment and extremely satisfied with First name removed results of First name removed cleaning and First name removed technician

Report a concern   August 29, 2014 — Rated 9 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

All natural cleansers and the friendly employees

Report a concern   August 29, 2014 — Rated 10 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

The job was done well and didn't take all day.

Report a concern   August 29, 2014 — Rated 10 out of 10 by D.K. Zerorez Jacksonville
What do you like about our products and services?

They do a wonderful job and very professional. Carpets look and smell clean and never crunchy.

Report a concern   August 29, 2014 — Rated 10 out of 10 by Dottie Skeens Zerorez Jacksonville
What do you like about our products and services?

The service person was dressed neatly, on time, personable and professional. There was no odor to the cleaning product and our very soiled carpets were clean again! I wasn't really sure they could make that happen. I saw one spot after the carpet dried, and they returned to remove it. Great Job. Great Service.

Report a concern   August 28, 2014 — Rated 10 out of 10 by M.G. Zerorez Jacksonville
What do you like about our products and services?

Arrived on time and did a very thorough job of cleaning my carpets. Service associates were polite and cooperative while in my home.

Report a concern   August 28, 2014 — Rated 10 out of 10 by O. Zerorez Jacksonville
What do you like about our products and services?

Awesome tech that came out. Wonderful job done on the carpets

Report a concern   August 28, 2014 — Rated 10 out of 10 by A.L. Zerorez Jacksonville
What do you like about our products and services?

Always refer u!

Report a concern   August 28, 2014 — Rated 10 out of 10 by A.F. Zerorez Jacksonville
What do you like about our products and services?

Professional and carpets look great!

Report a concern   August 28, 2014 — Rated 3 out of 10 by J.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Had carpets cleaned to remove or even reduce the odor on a few spots but after carpet was dried it was still there. So i bought some treatment and did myself

Report a concern   August 27, 2014 — Rated 10 out of 10 by N.H. Zerorez Jacksonville
What do you like about our products and services?

Very professional services.

No chemicals and no chemical smells in house or on carpet
The rug cleaning does a great job removing stains.

Report a concern   August 27, 2014 — Rated 10 out of 10 by Belen Pirela Zerorez Jacksonville
What do you like about our products and services?

The cleaning solution smelled great....all the stains were removed....carpets looked and felt brand new....and most of all....tech provided superior customer service....

Report a concern   August 27, 2014 — Rated 10 out of 10 by Helen Quinn Zerorez Jacksonville
What do you like about our products and services?

the fresh scent and the softness of the rugs along with the cleanliness of the rugs

Report a concern   August 27, 2014 — Rated 8 out of 10 by J.P.P. Zerorez Jacksonville
What could we do to improve?

I have been using Zerorez for several years without any issues and have been very happy with the service. This last time when I asked for the 3 room special that had never been an issue before, I got a lecture about one of the rooms being a little larger than the standard and that next time I would be charged more (four rooms instead of three). Again, this had never been an issue in the past.

Report a concern   August 27, 2014 — Rated 10 out of 10 by K.Z. Zerorez Jacksonville
What do you like about our products and services?

On time and no chemicals


Privacy Policy