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based on 28806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The rugs were cleaned, stains removed. The workers were polite and efficient and helpful
I like that the products used did not aggravate my allergies, and that the sofa and chair are fresh and clean now with no odor or residue. I sincerely appreciate the technician, Patrick, who did such a great job -- he was very courteous, right on time, and he explained the process to me fully. I got two business cards from him before he left and he took the time to answer some questions for one of my neighbors who dropped by when she saw the ZeroRez van! I will ask for Patrick again without hesitation. :)
Quick service, show up on time, carpet gets very clean. What else is there?
Did not soak carpets and still cleaned well.
It cleans very well better than other companies i have used. Your tech does a great job. Keep up the good work.
Tom gallina
from the initial phone call, to the scheduling of the appointment, the tech showing up at the scheduled time, the courteous and professional attitude of the service tech...Overall great experience. Would highly recommend and will call again.
convenience, no soap used quick drying, service person on time, fair prices.
Spenser did an excellent job and the carpet has never been cleaner!
Patrick was excellent! He was courteous and thorough (he wore the carpet protectors on his shoes ,put up wall guards, and put plastic peices under furniture). I have my carpets cleaned regularly and many companies don't do these basic things. In addition the carpets looked the best they have after professional cleaning and I liked the citrus smell. I will definitely use your company again.
Polite and courteous on phone while making appointment. Kept appointment on time, and serviceman was polite. Carpets are clean. Thank you.
FAMILY OWNED AND OPERATED HAVE A VESTED INTEREST IN DOING A GOOD JOB
The technician was on time, did a good job, and was very polite. He cleaned up before he left and my carpets look great!
We have used Zerorez for years - in GA and in FL. This time we didn't feel the carpets were as clean as they normally are. I would still use Zerorez again because we love the technique you use - but we must be in honest in saying we were a little disappointed. We would also still recommend them to friends based on the past experiences.
Carpet around the baseboards and doorways were not cleaned. This definitely needs to be better.
Nice technician
Very professional
The carpets came really clean, and the technician was very professional and kind.
Simply the best in town
Chemical-free.
I really like how well the cleaning system cleans. However this time there was only one technician and he didn't even attempt to move the furniture to clean all the carpets. The previous two times zerorez cleaned my carpets there were two techs and they moved all the furniture with out even letting me help. Maybe a two man team should be standard and at least asking the customer would like the furniture moved.
Very pleased with the service I received and the results of a job well done! Tanner and Seth did a great job cleaning my carpet and furniture. They took the time to carefully determine the fabric of each piece of furniture to determine the proper approach needed to clean correctly. Very pleasant and through! Thank you Zerorez! GJ, Jacksonville Beach
Arrived on time. Friendly serviceman. Got carpets clean, especially pet stains that have been around for a while.
Carpet and tile always feel so fresh after treatment. Staff is friendly and respectful. Awesome service!
How quick and friendly your staff was. And how great the carpets smell when you're done.
On time and professional results
Good customer service across the board!
great service and quality employees! We've used Zerorez three times and I wouldn't change a thing!
Good customer service
Best cleaning of rugs and kitchen floor tiles yet. Better than any other company to date.

the quqlity of service