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based on 29344 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service tech was respectful, friendly and went the extra mile to make sure that I as a customer were pleased.
Ivan was extremely professional and very responsive to any of my questions. Came in, did the job and I was very pleased. Excellent employee.
The carpets were extraordinarily clean! Our tech Kelen was able to get out spots that Stanley Steamer wasn't able to get out... The service was excellent and our tech Kelen was very friendly and went out of his way to provide us a customer service response that was phenomenal. He is the type of employee that employers love because he's personable and willing to go the extra mile to ensure the customer is happy! Great company that I highly recommend...!!! I will definitely be using them moving forward.
Concerned about the fringe reduction on the Persian rugs
Quality of service
The overall quality of workmanship was excellent. The smell and effectiveness of the cleaner is amazing! We were very happy with the outcome.
Service technician was very professional and did a thorough job. Very impressed.
Try to get done properly the first time.
Most people I know were ok with service after 2nd or 3rd comeback.
Environmentally safe, on time service, polite technician.
Took time to explain everything they do. And took the time to do and didn't rush to finish. Very friendly..
Very professional
My carpets smwll clean with no lingering scents. Just clean and fresh smelling. Even where my pets lay.
Excellent service. Repeat customer.
Well the truth of the matter is the technician was really practical and knowledgeable about carpet and what to expect with my 16 year old
berber. I am very satisfied with the service but it was only because of the technician's explanation about how much I could expect or not expect in so far as results. I am glad I called and if I had not received a flyer in the mail I would not have called.
Best cleaning of carpet ever;
The guy was personable and very good at his jobi ie didn't waste time
Citrus smell was great
No issue with the pricing
To sum up a very good business model well executed
Rw
Your Technician was very knowledgeable and helpful!
Happy with results and the associate doing all their best to make things good.
natural, effective product
well trained, expereienced, thorough, on site personnel
The house feels and smells very clean. The 2 gentlemen who came to the house were polite and professional. Thank you.
Good Service!!! Was talked thru what was going to happen and that is what happen. No surprises!!!
The technician's attitude and professionalism was a big plus.
I like that you stand behind your advertising. The discounts were welcome and I was so impressed with the techs that I also added cleaning my furniture. My main objective was the carpet and it looks fantastic!
I like that Zerorez cleans my carpets so thoroughly, and that they stay clean so much longer than ordinary cleaning treatments. The Zerorez spot kit that I use between cleanings is the best product I've ever tried for removing carpet stains. Patrick, the young man that cleaned my carpets, was very professional and knowledgable. He is an excellent representative for his company.
I have already recommended Zerorez to friends. your crew is always very polite. My house always smells so fresh and clean when they finish. Kitchen tile looks new. Quick drying, too.
Tech was extremely friendly and knowledgable about your products. Kellan, I believe was his nice. Very detail oriented and friendly.
Very professional technicians, went right to work, very careful. The rugs were nicely cleaned. He also demonstrated the cleaning of the tile, which was very nice. Will be scheduling that service soon!
I especially like the courtesy and efficient employees who do a great job. If I can offer one suggestion. which is that the receptionist explain the additional cost if the room is larger than what your company defines as a standard room. I was not expecting the additional cost because one room was considered 2 rooms because of its being slightly larger.
Ivan did a great job getting our carpet spotless. I have used your services previously and each time I have been very pleased with the results. Thanks!
They work.

How the carpet came back alive and fluffy. The feel of the carpet was very nice,and clean looking. The smell is wonderful