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based on 28806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This is the second year I have had my travertine Last name removed cleaned by Zerorez. Both times the appointments were scheduled quickly and the cleaners polite and professional. The Last name removed looks and feels so much better after cleaning (I have three dogs) that this has become part of my annual spring cleaning routine.
They do a great job cleaning carpet and furniture without leaving a soap residue. The technicians have always been professional, hardworking and friendly. I do not miss the chemicals in my home.
Great system and technicians
The technician, Seth, was great and professional and the carpet always comes out looking brand new.
The way the tech took the time to explain the procedure and his cleanup after he was done. Seth was the tech very friendly and very nice to talk to.
Quick and the technician I had was very through in his cleaning.
On time, friendly and always provide quality work
on time for service - great cleaning work and friendly people both on the phone and the techs
They product you use does not have a odor to it.
the carpets really come out clean --and the men you have working for you are nice
Quick & thorough. No residue. Prompt service.
we were not satisfied after the first grout and tile cleaning but Zerorez sent another team and he was very careful about leaking ot marking our wood floor and did a good job on he tile and grout
The job done was excellent with suggestions by the tech. He was prompt, knowledgeable and courteous.
You all did a very good! My carpet is very old and you all were able to make it look presentable!
My carpets have never looked better!! They dry quickly and leave no residue or crunchy carpet feel. Love Zerorez!!!
I like that they do a wonderful job every time!
Promptness
No chemicals. Clean smell and clean floors without residue.
Really cleans without leaving residue. Your service is prompt and efficient.
Carpets looked great
Firstly, the cleaning process was EXTREMELY wet (although to be fair, the tech did a good job of mopping up)-- I ran the a/c to speed things up, but could not (did not) walk on the carpeting for more than 48 hours. Now to the crux of the whole thing -- the cleaned carpets (never cleaned before) are streaky and blotchy, even where there had been no traffic (as in under the bed, etc (the room was totally empty) AND there are spots remaining that I believe should have come out. Lastly was the cost-- It seemed very high overall, especially considering all of my performance complaints. In short, the value was not there !!
Product really cleans carpet
Delivered what was promised. Patrick was excellent. The office manager that set up the appointment is very professional, thank you.
Chemical free cleaning
Reduce your prices
Arrived on time. Neat, clean and professional. Able to answer technical questions. Took time to educate me re zerorez process. Am already spreading the word!! ZEROREZ IS AWESOME!!
This technician hurried and did an inadequate job of extraction. Water seemed through the area rugs into the wood floors, requiring us to flip them numeruous times. In addition he did not get a pet stain out. We will have to throw the rug out unless you retreat it.
The young man was prompt, worked hard, and the cleaning was very satisfactory.
The same stain continues to reappeared behind the door in my son's room. It has been treated twice .
Your service was scheduled promptly, technician was very nice & professional. The method of carpet cleaning is the one I prefer.