Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29346 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 30, 2014 — Rated 10 out of 10 by C.G. Zerorez Jacksonville
What do you like about our products and services?

Great service people and a goo job., well done

Report a concern   November 30, 2014 — Rated 10 out of 10 by Carolyn Lott Zerorez Jacksonville
What do you like about our products and services?

The carpets look like new and the technician was on time, professional and very friendly.

Report a concern   November 29, 2014 — Rated 10 out of 10 by Betty Rattenbury Zerorez Jacksonville
What do you like about our products and services?

The service tech was great attitude great!

Report a concern   November 29, 2014 — Rated 10 out of 10 by R.L. Zerorez Jacksonville
What do you like about our products and services?

It works

Report a concern   November 29, 2014 — Rated 8 out of 10 by D.G. Zerorez Jacksonville
What could we do to improve?

no problems, quick and easy.

Report a concern   November 29, 2014 — Rated 10 out of 10 by Veronica Funk Zerorez Jacksonville
What do you like about our products and services?

The products smell fresh and the service is always impeccable

Report a concern   November 28, 2014 — Rated 10 out of 10 by B.T. Zerorez Jacksonville
What do you like about our products and services?

Excellent results and very pleasant, hard working , young man.

Report a concern   November 28, 2014 — Rated 10 out of 10 by Phill Sullivan Zerorez Jacksonville
What do you like about our products and services?

The best..

Report a concern   November 28, 2014 — Rated 10 out of 10 by C.F. Zerorez Jacksonville
What do you like about our products and services?

Your products always get my carpets really clean, smelling good and dry's quickly.

Report a concern   November 28, 2014 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Carpet cleaned without soaps that attract dust.

Report a concern   November 27, 2014 — Rated 9 out of 10 by B.B. Zerorez Jacksonville
What do you like about our products and services?

Your service has been superb and I would have given you a rating of "10" based on service alone. However, when describing the areas I want to be cleaned, I try to be honest and yet there sometimes seems to be some surprise by your cleaning technicians that my "long" hallway is included for free.

Report a concern   November 27, 2014 — Rated 10 out of 10 by S.G. Zerorez Jacksonville
What do you like about our products and services?

Pet friendly.

Report a concern   November 27, 2014 — Rated 5 out of 10 by N.T. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Price for grout cleaning was more than double the price of competitors. Grout does look good. I had my bedroom carpet shampooed & paid extra for the pet treatment. My carpet looks great but it has a very dirty odor that wasn't there before. I have found no benefit to paying an extra $40.

Report a concern   November 27, 2014 — Rated 10 out of 10 by G.L. Zerorez Jacksonville
What do you like about our products and services?

Very good service and very professional

Report a concern   November 26, 2014 — Rated 10 out of 10 by M.E. Zerorez Jacksonville
What do you like about our products and services?

Fast, friendly and very thorough....

Report a concern   November 26, 2014 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

The finished product, the environmentally friendly products, timeliness and friendliness of staff

Report a concern   November 26, 2014 — Rated 10 out of 10 by Gary Larson Zerorez Jacksonville
What do you like about our products and services?

Did a great job cleaning. The gentleman that came out was very nice

Report a concern   November 26, 2014 — Rated 10 out of 10 by N.T. Zerorez Jacksonville
What do you like about our products and services?

Friendly service and an understanding of soil problems.

Report a concern   November 25, 2014 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

Great service and results.

Report a concern   November 25, 2014 — Rated 10 out of 10 by Adelle Johnson Zerorez Jacksonville
What do you like about our products and services?

Very professional service. My sofa looks like new again!! Thank you so much!!

Report a concern   November 25, 2014 — Rated 10 out of 10 by J.K. Zerorez Jacksonville
What do you like about our products and services?

Serviceman was kind and courteous. The product worked and smelled good, like oranges.

Report a concern   November 25, 2014 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

Very responsive and professional. Did a great job.

Report a concern   November 24, 2014 — Rated 10 out of 10 by M.F. Zerorez Jacksonville
What do you like about our products and services?

We were very pleased with service, and tech
and recomended z res to my sister and she had
Her carpets cleaned today 11/24. Much better than
last year when my carpets were done late
afternoon early evening when they were hard
to see.

Report a concern   November 24, 2014 — Rated 9 out of 10 by R.M. Zerorez Jacksonville
What do you like about our products and services?

Very nice technician. High standards. Products smell nice.

Report a concern   November 24, 2014 — Rated 9 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Very professional and did a great job.

Report a concern   November 24, 2014 — Rated 10 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

Great service. Technician listened to my concerns and addressed them accordingly. Carpet looks and feels clean after service. Technician does service in a timely manner so you can move on with your day.

Report a concern   November 24, 2014 — Rated 10 out of 10 by J.L. Zerorez Jacksonville
What do you like about our products and services?

Great service provided by a competent professional tech.

Report a concern   November 24, 2014 — Rated 10 out of 10 by Q.A.E.H. Zerorez Jacksonville
What do you like about our products and services?

Professional staff members who provide a phenomenal product!

Report a concern   November 24, 2014 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

I was amazed how clean our carpet was after Ivan cleaned it. Even spots that I thought were grease, were no longer there. Ivan was very polite and professional. We definitely will use Zerorez again!

Report a concern   November 23, 2014 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

Of course I like the no reside on my carpet, but just as much I like the customer service you provide. David was the technician who came to my house, and he was friendly, professional, and timely. He did a great job, and highly recommend your company.


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