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based on 28809 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technicians were very professional but as they were going in and out of my house they kept the
Leaving the front door wide open allowing bugs to come in and let the air conditioning out. That's not very
Respectful of my home. Also I was a little disappointed when I was told that you do not move furniture, other companies
That I called said that they would.
Staff was on time and professional. Carpet looked and smelled fresh and clean.
ON TIME AND EFFICIENT
Fast, Efficient, clean, polite
The serviceman was prompt, professional, and polite! By he rugs are really clean looking and smell great ! Thanks!
clean carpets no residue
My floor was steam cleaned and it has never looked better. The carpets were cleaned as well. The carpets look great and the representative who came to our home was very professional and did a great job.
The carpets look brand new afterwards and they dry fast.
Friendly associate that did a great job.
results
I love how your employees are so professional. They are always courteous and let you know when they are on their way. I love the citrus aroma that they use as well. It's my favorite part of the whole process and my carpets look amazing! Great job Seth and Brian! : )
Ben was very courteous and efficient.
Worked very well and no mess
Got out the stain and we were able to sell the house in 2 days
One of the best ckeanings we've ever had. Seth was ver criendly, took pride in his work and worked hard to make the carpet look as giod as possible. Also, thete were no hudden costs. Great value.
Reasonably priced and extremely curteous service.
Natural ingredients. Drys relatively fast. Stays clean longer than other methods. Service professional and careful
No chemicals
Punctual and professional staff
ON time efficient service.
The job was awesome! Ben was great - super professional and knowledgable. Also a great low key salesman. He is a real talent that you should make sure doesn't go away.
I would recommend you to everyone.
great service at a reasonable price.
Very polite when I called, was able to clean my rugs the next day, gave me a time window of 11:00 - 2:00, I received a call at 10:30 asking if it was still acceptable to come within a half hour. Very polite, discussed my options, with no pressure for any choice.
No chemicals and residue left after cleaning . All natural products. The people who work at Zero Rez.
They were reliable and friendly. And got it clean.
I have no concern about soap residue and my carpets seem to stay clean longer. I like the reminder by email and all have been on time.
Not as many chemicals. Fresher result.
As our carpet dried we had some spots that began to show up a bit. I thought about calling, just not sure that you showed up for small areas. I would recommend you to friends in spite of this.
Carpet looks like new and the staff is effecient and very friendly.
It was quick, but didn't expect that it was such a wet process. We put two dehumidifiers in the house and it was completely dry by the next morning. So far it looks very good, but one spot in the secondary hallway didn't come up.
I couldn't believe you got these carpets like new we are more thaan satisfied