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based on 28809 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the fresh scent and the softness of the rugs along with the cleanliness of the rugs
I have been using Zerorez for several years without any issues and have been very happy with the service. This last time when I asked for the 3 room special that had never been an issue before, I got a lecture about one of the rooms being a little larger than the standard and that next time I would be charged more (four rooms instead of three). Again, this had never been an issue in the past.
On time and no chemicals
I like the fresh smell of the cleaning solution and the service technicians were very professional and overall did a great job. There were a couple of stubborn areas and streaks in the carpet after the initial cleaning, that they gladly came back and did a re-clean of those areas. Thank you!
Professional service is my expectation and Zerorez staff has always been timely, thorough and courteous. I've used their services for several years both in my home and business, I highly recommend Zerorez to all of our friends and business colleagues.
Do not leave a residue.
I liked the attention the representative to our carpet and cleaning needs. The fragrance was clean and refreshing. Will call again for carpet needs
Works great and nontoxic. Wonderful technicians.
very professional -- good communication
No chemical smells
Well qualified technician who did a wonderful job and would definitely recommend him again for our carpet cleaning needs as well as others. Job well done.
I have had Zerorez out several times to clean my carpet. Each time I have been very happy with the results.
On time and proven results
My carpet is SO soft and smells fresh and clean!
Prompt, thorough.
Stains don't come back
I like the natural products used and the friendly staff members.
I really liked David. he did a great job - actually went over the carpet with a couple of strokes and removed most of the moisture and dirt. Other times we have had cleaned with zerorez - a good job was done by others - but David was by far much better. I would request David on my next cleaning.
efficient, courteous cleaners; clean carpets
Friendly people, and we are always pleased with the good job they do. Thanks
we were not sure about the Zerorez method because it is not the 'normal' way to clean carpet but decided to give it a try. We found the Zerorez method to be as good as the 'other' methods without the chemical residue. After seeing the results, we decided that Zerorez was a better choice.
When I called the company in our city to find out about the product I happened to talk to the owner. He was very good in explaining the process without any oversell. When I decided to make an appointment, I stressed that besides getting the carpet clean I wanted the technician to be on time- or earlier ( I had the first appt of the day) and that the carpet was not left wet as a wet sponge. The last time another company did our carpet it was soaking wet and they said that was normal. Our appt time was between 8:30 and 9 but because I ask for 'as early as possible', the technician was at our door at 8:20. I am sorry to say that I don't remember his name, but he was very efficient, professional, knowledgeable and friendly. He was finished in 1 1/2 hrs and left the carpet clean and moist but not soaking wet.
We are more than satisfied with the product and the company that did the service.
Excellent service
The quatlity of service was excellent. Ivan did a great job.
The professionalism of the employee performing the service and the fresh citrus smell that stayed in the rooms after the carpets were cleaned and dried.
Quick, no mess and works.
Everything was clean!
They did a good job!
Trust worthy, honest service man. I was extremely pleased with the way the couch turned out. My son thought we got a new couch.
reliable, on time and professional.
The cleaning solution smelled great....all the stains were removed....carpets looked and felt brand new....and most of all....tech provided superior customer service....