Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28821 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 8, 2017 — Rated 10 out of 10 by K.P. Zerorez Jacksonville
What do you like about our products and services?

Arrived on time, very professional and my carpets were very clean afterwards.

Report a concern   March 8, 2017 — Rated 9 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

clean non-filmy feel of the home after application

Report a concern   March 8, 2017 — Rated 6 out of 10 by L.M. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

They didn't vacuum or make an effort to pick up dog hair around perimeter of carpet.

Report a concern   March 8, 2017 — Rated 10 out of 10 by G.M. Zerorez Jacksonville
What do you like about our products and services?

THE CLEAN SMELL AND PRICING.

Report a concern   March 8, 2017 — Rated 10 out of 10 by B.D. Zerorez Jacksonville
What do you like about our products and services?

Service is on time for appointment, tech paid attention to details that were important to me,like the citrus smell of your product and the fact that my carpets dried overnight.

Report a concern   March 8, 2017 — Rated 9 out of 10 by D.N. Zerorez Jacksonville
What do you like about our products and services?

Friendly people and clean smell. I am sensitive to smells and these carpets smell nic

Report a concern   March 8, 2017 — Rated 10 out of 10 by V.A.F.R. Zerorez Jacksonville
What do you like about our products and services?

Wonderful service, much better than the first time. The carpets look great! Thank you!

Report a concern   March 8, 2017 — Rated 10 out of 10 by V.K. Zerorez Jacksonville
What do you like about our products and services?

The technician was fast, thorough, and friendly. Our carpets look like new!

Report a concern   March 7, 2017 — Rated 10 out of 10 by Ann and Jeff Taylor Zerorez Jacksonville
What do you like about our products and services?

Zach was very professional and did a great job on our carpets!

Report a concern   March 7, 2017 — Rated 10 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

I'm very pleased with the product. How clean my carpets come out without my carpet being soaked for hours.
The staff is very knowledgeable knowledgable and always very friendly.

Report a concern   March 7, 2017 — Rated 10 out of 10 by Melody Benson Zerorez Jacksonville
What do you like about our products and services?

service has always been outstanding. products are safe for my home, family & pets

Report a concern   March 7, 2017 — Rated 10 out of 10 by B.B. Zerorez Jacksonville
What do you like about our products and services?

The technician was very nice and he did a great job.

Report a concern   March 7, 2017 — Rated 10 out of 10 by John Agent Zerorez Jacksonville
What do you like about our products and services?

Your carpet person Zack was exceptional. He was very courteous, clean, meticulous and excellent worker. Please thank him again from us for his excellent service. A pleasure to have him in our home. Cooper Agent

Report a concern   March 7, 2017 — Rated 10 out of 10 by P.A. Zerorez Jacksonville
What do you like about our products and services?

Professional workers, satisfied with final result of cleaning

Report a concern   March 7, 2017 — Rated 10 out of 10 by K.W. Zerorez Jacksonville
What do you like about our products and services?

Their personnel are experts and really take time to do the job right the first time. We've usesd Zerorez for over 20 years and never had an issue and never use anyone else.

Report a concern   March 6, 2017 — Rated 10 out of 10 by P.C. Zerorez Jacksonville
What do you like about our products and services?

We use zerorez exclusively. They have always done a great job and everyone that works there is friendly and helpful.

Report a concern   March 6, 2017 — Rated 10 out of 10 by Sarah Hicks Zerorez Jacksonville
What do you like about our products and services?

Our technician did a great job - prompt and pleasant to work with. Wish we had used Zerorez years ago!

Report a concern   March 6, 2017 — Rated 10 out of 10 by B.P.M. Zerorez Jacksonville
What do you like about our products and services?

Keenan and Eric came out to clean our carpets after one of our pets had a housebreaking accident and tracked it all over the house, including down the stairs. It was quite a job, but you'd never even know if happened, now! They were knowledgeable and professional as they worked and I'd have them back in a heartbeat. Thanks, Zerorez!!

Report a concern   March 6, 2017 — Rated 10 out of 10 by C.R. Zerorez Jacksonville
What do you like about our products and services?

The young man that came to clean, was sooooo nice. He cleaned my rug with care. I will request him again if possible. I have only used your service three times before, and I have been pleased. My son in Atl (Charles and Colleen Wilhelm). recommended your rug comp. I will say this last time I was more pleased than the time before this cleaning, the men left my rug pretty wet then. Corey was able to get much more water out and my rug, and they were almost dry all the way in just a few hrs/ You will hear from me again shortly. With a request for Corey Leader to do my cleaning.

Report a concern   March 6, 2017 — Rated 10 out of 10 by Dan & Lori Quinn Zerorez Jacksonville
What do you like about our products and services?

The real measure of an outstanding company is how they address and resolve customer complaints....I had a small issue with my carpets and got an immediate response from the owner. The issue actually resolved it self, by I was very pleased with the response. I would, and have, recommended Zerorez to friends and family.

Report a concern   March 6, 2017 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

Professional technicians

Report a concern   March 6, 2017 — Rated 10 out of 10 by W.E. Zerorez Jacksonville
What do you like about our products and services?

fast, efficient and great results!

Report a concern   March 6, 2017 — Rated 10 out of 10 by Iveta Levill Zerorez Jacksonville
What do you like about our products and services?

My technician, Corey, was VERY professional and did an AMAZING job!

Report a concern   March 6, 2017 — Rated 10 out of 10 by J.T. Zerorez Jacksonville
What do you like about our products and services?

The gentleman who did the service was very helpful and respectful.

Report a concern   March 5, 2017 — Rated 10 out of 10 by Greg Carter Zerorez Jacksonville
What do you like about our products and services?

Follow up

Report a concern   March 5, 2017 — Rated 10 out of 10 by R.T. Zerorez Jacksonville
What do you like about our products and services?

Very professional,fast, and affordable

Report a concern   March 5, 2017 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Professional people and service.

Report a concern   March 5, 2017 — Rated 6 out of 10 by F.D. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I don't want to get the guy in trouble, but it seemed he was in a big hurry. I see a couple of spots he either missed or could have gotten better. He drug the hose across the base of our antique grandfather clock. Could have been an accident, although he should use more care. The house smells like orange sooo bad, I may have to have you come back to try to get the smell out.

Report a concern   March 5, 2017 — Rated 10 out of 10 by C.C. Zerorez Jacksonville
What do you like about our products and services?

Robert did a great job not only cleaning the carpets and furniture, but educating me on how to care for the carpeting. Very professional and on time.

Report a concern   March 5, 2017 — Rated 10 out of 10 by Naita Guine Zerorez Jacksonville
What do you like about our products and services?

Customer service from scheduling to delivery was awesome. Excellent work.


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