- Phone: 904-891-0631
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based on 28822 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Floors were spotty. Not a very good job
Professional staff, very helpful with information and service, Great results
I've already been recommending you to friends and family !
Everything was first rate!
A superior clean with no harmful residue!
No smell, zero residue, prompt and clean.
My carpet looks really good. The tile floors are really looking good. The Service Rep. was very thorough and explained everything he was going to do.
Excellent.
Name removed
Service is fast and carpets are thoroughly cleaned. Like no soap.
Friendly and courteous service. On time.
Cory was very friendly, efficient and focused on doing a thorough job. We employed Zerorez to clean a sofa and loveseat - they look and smell tremendously better and we are very pleased with the results. We are hoping it will be a while before we need your services again - but when we do we will not hesitate to call you again. Thank you!
My carpet looks brand new. I always have had very professional and polite technicians.
Your people were friendly, fast and competent, but a couple of the places they left that they said were just "wet streaks" are still there.
Tile cleaning came out great! Thank you Corey!
Walk through first with full explanation as to what can be done in each case
and a rate for each item. Then to work; efficiently, professionally and even quickly.
You show up when you say you will and I had a fully functional receipt on my e-mail
before Mr. Fonda left my home. Great service and end product.
Brad was exceptional to work with. He was able to get our stains and carbon dust from carpet. Would definitely use your service again.
Your courtesy staff.
Robert was punctual, knowledgeable, and friendly! The carpet had been "puppy-fied" and looked good as new when he had finished!
Very clean, fast, professional & reasonable price
Eric did an excellent job.
It smells great and your staff are very friendly and efficient.
I have used your company for some years now, if I wasn't totally satisfied I would have used another company. My rug is 25 years old and you have probably aided in it's durability and excellent condition. Most visitors think it is a new rug.
Mitch and Matt did an outstanding job on our carpets. Any questions I asked about the process, the wearing of my carpet, the quality of my carpet - just anything - were all answered very well. I could not be more pleased with the quality of the work and the great customer service.
Fast, efficient and safe
Phenomenal service!!
Carpets looked great and the young man was on time!
Service was fast and professional and the carpet and upholstery cleaned looks and feels great!
Great results!
Professionalism
This is my fourth time using you guys since moving here five years ago; on one of those occasions when you came out in November of 2016 I'd cleaned the carpet (preparing for your arrival...you know I didn't want the carpet looking a mess) and the technician said to me this carpet looks and doesn't needed to be cleaned. Ladies and gentlemen that's when you know you've done something right along the way.... out of all the years/times I've used this company it paid off at that moment because any other company would have taken my money and ran. Each technician has been courteous, respectful and up front with each room he's had to clean (as far as the spots he's had/hadn't had to treat, the pet treatment was a life saver (because my significant other and the puppy were on their way out the house and into the doghouse...if ya know what I mean)!
Once again ZEROREZ has saved the day!!
Friendly service

The techs were extremely professional, knowledgeable and best of all not pushy. We received the service we asked for and were happy with the result.