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based on 30135 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, On time, priced well and techs do a good job.
Ease of scheduling. Knowledgeable service tech. Feel of the carpeting after drying. Worth the price charged.
The end reult
Awesome! Professional and very trustworthy!
Increased the price by .20 per sf. After quoted differently. Didn't like the way the tech acted as if he didn't want to do the job. There was a flood and residue was on the floor. The equipment did the job and the end results were nice. I would recomend the work. It don't trust the quote.
We're sorry that you don't feel that you received a proper quote for the cleaning you needed done. All quotes that are given over the phone are only estimates and are subject to re-evaluation upon the technicians arrival and inspection. Our technicians worked diligently to provide you with the best possible service and results at a fair price that was quoted and explained to you before the work began. If you have any other concerns you can always reach us through our customer call center. Please keep us in mind for your future cleaning needs.
Did a great job all around!
Great rep! Liked Eric. Punctual. I received all the prep information I needed ahead of time. Carpet looks great. Thanks.
Very professional representative on phone and the employee who came to clean
carpets are clean, dried quickly - service was outstanding!
Technician was very prompt and courteous. I was able to get an appointment when I needed one. Carpets are clean and fresh.
Always on time and the quality of work is outstanding.
Prompt, courteous, efficient
My carpets were pretty dirty (I have 2 small kids and pets.) After cleaning, the carpets looked and smelled wonderful. The technician was prompt, thorough, and polite.
Great job on carpets. We have high gloss tile so there was a film on the shine after but i kept taking a mop with water over and over until I got the residue off. A lot of after work but happy overall. I probably should not of had to do that but it needed to be done!
Your service and results are always satisfactory with no complaints. Appointments are always easy to set up and the service people are excellent and do a great job. We have used your company for several years and are glad to recommend your company to others.
The technician was very professional and did excellent job.
Fast and great service
I love the way my carpets feel !! They are so soft unlike when other companies have cleaned my carpets they leave them feeling crunchy !!
Very polite workers and did good work
Great service and my carpets look great!
Everything.
Smells great drys fast great service.
Great service and very professional.
Smells good and cleans well
Professional staff. Water based. Dries clean.
I appreciate your professional approach to customer service and the environmentally safe approach to carpet cleaning.
Quick and good
This is the second time I've used zerorez and I like how the carpets are not soaking wet so you can see the quality of the cleaning instantly. I am very pleased with the results and the employee's that come out to do the job are fanominal. They are very professional and you feel like you are their only customer. This day and time I believe company's have forgotten how important customer service is and they just think a good product does all the work. Not zerorez!!! They know they have a great product but I beleive their customer service is FIRST! Thank you!!!
I feel like my carpet is clean and without residue. Professional staff.
No soap residue, carpets are really clean and employees are polite and a pleasure to have in your home