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based on 29361 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good people and good job
Great job on cleaning. Faster drying process. Polite staff.
Very pleased. They did a great job. I like how they don't use chemicals. Fast but efficient. My carpet looks brand new again. They also did a demo stratio. On grout cleaning because we are also interested in having that. Amazing how clean the grout got afterwards. Will definitely use them again. Thanks Zerorez! I also bragged about you guys on social media.
No residue after Cleaning excellent service quality & professional staff. All spots always cleaned carpets look brand new after service
Your procedure is quick, through and, fast drying! Thanks
More natural
Service techs really listen to concerns, don't try to upswell you and carpets stay clean longer
Professional and expedient
Promptness, friendly and did a great job😊
my carpet is cleaner than clean. every single inch of carpeting was cleaned in my empty apartment, including inside both closets. the a/c was turned down and ceiling fans turned on prior to the technician departure (as I could not be there) for optimal drying time. my job fit onto the zerorez calendar immediately. the price quote over the phone when scheduling was exact. zerorez-cleaned carpets shine above the others in appearance and longevity. plus, all you guys/gals are so cool!
Easy to work with
Results were great, my carpets looked like new after zerorez, and the person that showed up was get professional.
From start to finish, Zerorez was very easy to work with! We were very impressed with Ben our service technician. He took his time and explained how he was going to treat the carpet, etc. There was no pressure to sell us anything other than what we had originally agreed upon. Very professional and we are extremely satisfied with the results.
Exceptional service, professional staff and quality products.
It left the carpets soft and not stiff
Green
Zack was very professional and did a fantastic job cleaning my carpet.. I like the fact that there are no harsh chemicals used
The representative was polite and informative. After cleaning the carpet it looked great and it didn't take too long to dry.
Your staff was very friendly and prompt! The technician did a wonderful job explaining the process and our carpets look and smell wonderful!
Efficient; easy;good
I appreciate your honest, upfront pricing. The entire experience, from my initial call for information, to making my appointment, to meeting Robert yesterday. Zerorez sets the bar for all other companies in your industry. Keep doing what you're doing! Robert is an amazing associate. He represents Zerorez with class and professionalism. When I book my next appointment, I will request Robert again; he made that much of a positive impression on me. Please be sure he is recognized for his hard work.
Very polite representative. Explained everything, and was a pleasure to have in our home. Also, the outcome of the carpets was extremely good.
DAVE runs a tight ship, I wouldn't use anyone else!
I love how clean and fresh my carpets stay long after my carpets have been cleaned. And the tile really look wonderful .... didn't think the grout would turn light gray but it did... yay... all looks great and the technician was so nice and very knowledgeable.
The technician Eric Ryan was excellent. He went above and beyond. The results were even better than I expected for my carpet cleaning.
We had a great experience with Zerorez! On time, professional, polite, and our carpets looks great! We were worried about showing our house to potential buyers because of the carpet condition but after the cleaning, we aren't worried at all! They look fabulous! Would definitely recommend Zerorez to others and will use them again in the future. Thanks so much!
Carpet looks brand new. Robbie did an awesome job. He was professional, polite and courteous.
Efficient and friendly young man that provided our cleaning
Because I called our carpet a rug, I got to pay extra. You need to have your reservation folks point out this difference in pricing.. We older people use the terms rugs and carpets interchangeably
Excellent product! Clean and no harmful chemicals for pets or children. Very professional service!

The job done is always as advertised, and sometimes it's even better.