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based on 30135 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technicians are so nice and helpful! I am handicapped and had water in 2 of my rooms from the hurricane. They knew just what to do and did it, in order to dry out my cqrpet.
They are coming back today to clean my carpet. I have used ZeroRez for years. Every time that I consider getting new carpet......you all clean it and I don't need new carpet!!!!
Thanks so much,
Name removed
I'm having to scrub the grout with a toothbrush. A lot of mud left behind; no fault of your technician, after it dried thoroughly, the grout lines are all mud.
Technician left a piece of equipment here. If anyone is in the area, feel free to pick it up.
Consistent excellence and professionalism are the main reasons I have chosen Zerorez to care for our home for over a decade. Each and every experience is a positive one. Eric did a wonderful job during this past cleaning. He was thorough, professional and friendly. Thank you, Eric!!
technician went right to work on the carpet Friday evening (9-15-17) . Cleaned very good. The only thing is that at the hallway at the back door where employees come in did not dry completely. Maybe all the water was not completely sucked out. I came in Saturday around noon and the hallway carpet was still damp. The offices were mostly dry except the hallway was a little wetter than the offices. Therefore, I have put a fan on the hallway to help dry the carpet the rest of the way. Other than that, the job was done good. Would use you again when necessary.
My appointment was kept even after a hurricane blew through. The technician was quick and efficient (only 20 minutes). The apartment I rent is old as is the carpet. The tired carpets were also helped along by a dog, a cat, some pet sitting and 2 litters of pups romping across it. The floors looked fresh and clean as well as spelling like fresh citrus once my technician was done.
Great job, no harsh chemicals and tech is always informative and explains things.
Quick and satisfying
My carpet looks amazing !! The young man was extremely professional and made sure he cleaned some tough spots! My puppy was sick during the hurricane and the heat and grossness of it had me frustrated but they did an amazing job.
House was clean after Zerorez. Professional serviceman.
On time, knowledgeable personnel.
Professional quality service
Every time we have service with Zerorez, we have a very efficient, courteous and knowledgeable technician that performs the service. We receive 2 courtesy reminder calls and there is no surprise about the arrival time of the technician. The floors themselves look fantastic and the treatment lasts for months. We thank you very much for all your efforts and you will continue to get a 10 from us every time.
The technicians were very informative and thorough.
The gentleman was very professional and did a great job. He explained how their cleaning process worked and answered any questions I had. Will definitely use again.
Not as clean as I thought it would come.
Great customer service. The tech was professional and his work was great. My carpets and upholstery are like new! Thanks Robert.
Brad and Michael did a great job. Very professional.
Technician was extremely professional. Very thorough and took pride in his work. Highly recommended.
Very professional service. On time and efficient job.
Very respectful and professional attitude. Carpets turned out better than expected and the no residue feeling was a plus.. I could really tell a difference!
you do what you say will do. I just wish there was less residue associated with the tile cleaning
Efficient, clean, prompt.
Service was amazing and price was awesome
Friendly employees & a great job always!!!
Was on time and completed the job for a very fair price.
On time, great job & loved the $99 special for 3 rooms.
You do the job!
Great service! Prompt and very professional
clean, professional job. Your associate was pleasant, helpful and courteous. Great job as always. Zerorez is only people we use and recommend to friends and family. Thanks for a great job!
I would highly highly recommend this company I had your representative Brad the technician show up but at my home this man it goes above and beyond if we all had customer service at his level of service there would be no problems in the United States. I highly recommend this man anytime I have work done at my home he is the only one I would have come to my home