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based on 30135 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The surface cleaning of our natural wool rug did not go well. It may have helped make my decision if I knew that there could be problems. Beyond that, you guys have been great!
You sent a good technician back to do the job right. Here is hoping it does not happen again.
Cleans well, professional staff, cares about customer satisfaction
The young man that cleaned my house did a fine job, He was very good and left me with a very clean front room rug. Thanks
Excellent service and through work. Carpet looks new and smells great
I bought a new house & had zerorez out to clean & seal the tile floors before I moved in & they came out BEAUTIFULLY!!! So happy with their service. The tech showed up early & was done way before I expected.
Robby was very polite and customer friendly. He came out to our house on a recall because the urine smell was still in the carpet. I was told that it would be eliminated. Robby worked diligently to get the smell out. He worked on it until I was satisfied. I would highly recommend Robby He has EXCELLENT work ethics and Zerorez should be proud to have him as an employee.
always on time, carpets are cleaned
As in pass years great job.
Brad did a great job! He was able to get out some stains that we thought wouldn't come out. I also liked the fact that you spent time to do the job right. Other companies never seemed to care about customer service. Very happy with the work that was done. Brad was highly personable which was great from the normal auqwired silence.
I LOVE that there is no detergent, no smell and it was an all-natural solution to cleaning my sofa!
Friendly professional staff with great service and results.
Everything about my experience, from the first call to set up an appointment for an estimate and until the technician left, was a great experience. The carpets in my business building look and smell wonderful!
Great service!! Robert was very knowledgeable and knew exactly what we needed. He did a fantastic job!!
Friendly staff, promptness,professionalism
Great service. Good pricing.
It made my floors look new.
prices are reasonable and staff is very friendly
Technician was on time, polite, thorough and very efficient!
Results are great and technicians are very nice and professional.
Appointment availability was quick, service technician called in advance to give an eta and showed up when promised. He was very nice, explained the process, and was quick. The carpet looked so much better.
Our tech was very professional and very understanding of our needs. We were very pleased with the outcome and we will definitely be using your service again.
Cleaning was definitely a step above other steamers I have used before and the techs were polite, professional, and helpful.
Prompt arrival, care taken with the home, instructions regarding drying and furniture replacement.
Chemical free... very pleasant smell. Friendly knowledgeable technician
I love the customer service, the efficiency and effectiveness of the cleaning! Best ever!
Thanks. No soapy residue left behind....carpets stay fresh, clean longer, plus adding protectant.
Courtney was courteous and wore shoe covers. Offered to refill my touch up products
Efficient, quality. Produced results as advertised.
Courtney was wonderful. He was professional and discussed every step of the way. He is a delightful young man and I hope you value him as an employee!
After cleaning, my tile floor looks brand new again.