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based on 28832 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Corey, our tech, ws fabulously great, and when you call in for an appiubtment ask to be servuced by him. Outstanding person and a super great work ethics. Cheers to you Corey.
like the super clean feel to the rugs following your service
it was good
Prompt, arrive when they say they will. Put covers on their shoes before they come in the house. Explain what they are going to do and get right to doing it. Always have a clean house smell when they leave.
It's effective!!
What an awsome job. I should have done this years ago!! My tile floor looks brand new.
Thank-you
They were easy to set up appts, thourough and did a great job
Your service tech was absolutely wonderful. He explained what he was going to do and discussed my options. He was very kind and not pushy like others I have experienced in this field. He was extremely thorough. He did an excellent job. I found him to be very pleasant and kind. Because of him, I would definitely recommend your service to everyone. I shall call upon you again for certain. My carpet looks wonderful!
Name removed
Carpets cleaned really well and I loved the smell of products the used
Do an excellent job. Technician is very professional.
Our technician was courteous, knowledgeable, and thorough. He helped us make the best choices for the issues we had and helped us keep it in our preplanned budget. We've used zero Rez before and we will be using you again!!!
Very professional service.
Service is excellent and products work wonderfully!
Reliable good clean
The service tech was courteous, thorough and good at his job.
My rugs were picked up timely and an estimate quoted shortly thereafter
Great customer service, professionally performed, clean soft carpet when done.
Quick, timely and efficient. Results were as advertised.
Our service rep was extremely dedicated to see that we were satisfied with the service. He went the extra steps to address a soiled, high traffic area, which we appreciated. While some issues are the fault of the carpet manufacturer, he did what he could do to get the best clean possible in our situation. We were very pleased.
When I had my carpet shampooed I was very please with the gentleman as well as the service
The quality of service exceede expectations. Service tech was prompt courteous and knowledgeable
Fast, friendly, and did a great job!
Always professional & can count on great results.
Dirty carpet becomes new again.
Especially important is the on-site specialist. This time I was fortunate to have KADAJAN. (unsure of spelling). She said she had worked for Zerorez 4 months. I have never had better work done. Zerorez should hold on to her.
First name removed
Very professional and my carpets looked great!
The always nice employees you bring to our house!
Everything
Two rooms that were done have a very stiff feeling to the carpet pile that I didn't think would happen
tech couldn't find house, looked at incorrect info in system that I requested to change more than once.
The truck looked old and had rot inside.
After long set up, ran out of water. Needed to fill water that took over 20 min.
I received a 25.00 discount. Thank you.
Then the break down of hoses took long as well, and tech did not over see water on wood floors and drips on stairs. I pointed stair drips, but he didn't check all stairs. Later that day I wiped each step to insure no water stains.
But I will say the rugs look good.
Thank you.
Pet odor was stronger after treatment than before!