- Phone: 904-891-0631
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based on 29363 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Environmentally friendly. Excellent customer service from booking a reservation to execution of job by employee. Professional and friendly employee who cares about a job well done. Called ahead of time to see if there were any specific problems areas that needed special attention.
The technician was very courteous and did an excellent job! I would recommend and use this carpet service again.
The technician was professional and kind. I had 2 sick dogs the week before which is why I needed help with my carpets. He got all of the pet stains out. My carpet looks almost new again. Thank you!
Good experience all the way from making the appointment to getting my upholstery cleaned. Tech that came to the house did a great job and the furniture looked new again.
Robert was prompt and walked us thru the complete process. He asked good questions and managed our expectations due to some current stains we wanted to remove. Overall, a great experience and great service!
Professional in every respect: arrival, explanations, thoroughness and a genuine eagerness to please. "Ben" was our technician, and he did a top-notch job.
Pleasant, efficient technician. We are hopeful the really bad stains will not return.
Very pleased with the job done and the tech was very nice.
Quick, clean, and always polite.
Quick and friendly service.
Zerorez was willing to come out at no charge after the first cleaning didn’t achieve the results I expected. They are very concerned about clients satisfaction and made sure to do it again until they got it right!
Provided service when they said they would and for the quoted price. No up-charges. Carpets look great.
I appreciate the professionalism and punctuality of the service persons at this company. The staff were very curteous and knowledgeable. We will use them again and will recommend them without hesitation.
The technician was very knowledgeable
The guys was friendly and did a great job.
On time, professional, excellent results
People are great, knowledgeable and friendly. Love how my couches look.
No chemical smell
The technician was on time, he called, he was very polite and I believe he did a thorough job. Also, he was a very clean cut young man - did not feel uncomfortable with him in my house
I like the fact that the gentlemen who came to clean my stairs were courteous, polite and professional. They described what they were going to do and then they did a wonderful job!! I will definitely use them again!!
Name removed
Service Technician Regan did a superb job cleaning my carpet and tile. Everything looks beautiful.
He was very professional and explained everything
The carpets come clean, stay that way for quite a while and dry quickly. The technician was pleasant, thorough and fast--what more could you want.
Your serviceman was great.
The staff were on time and professional.
Friendly, fast service and drying time is quick.
There was a film residue left on my tiles.
I had to wash them myself on my hands and knees with clean hot water
It was very quick the service guy explained what he was going to do and asked if I had any concerns about spots,
Great job on Cleaning and carpet cleaning. House smells better.
Thank you!
My carpets look brand new. Great service!