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based on 29363 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
odor free, cleans with no after effects. Does great job. Dries fairly quick.
The service was great. Carpet looks good. I was very please with the results and will let my family and friends know about your company. I glad my daughter in law got your phone number off of the radio. Thanks for the good service.
My carpets look clean and bright. I had a problem with them drying. Last year a large blower helped dry the wet carpets,this year I was told to use my fans and air conditioning. It was too cold to use the air and I am still using my fan to dry the carpet. I was told it would take them 6 to 8 hrs to dry, without that large blower which you brought last year that was impossible.
The young man that came was very nice and polite and did a good job but I do believe that if I use your company again something would have to be done about drying the carpets like you all did last year. Name removed
Great service, on time, carpet looks great!
Technician (Gavin) was professional and the cleaner used on our cotton sofas wasn’t harsh so didn’t cause any strange chemical lines once dry.
Was glad the technician did not try to sell me extra treatments or up charge.
On time. Great job cleaning carpet. Friendly employee.
Dale was fabulous and the carpet is cleaner. However, we paid an extra $80 for the urine enzyme treatment. It was useless. Once the carpet dried it smelled as bad as before being cleaned. Basically I paid $80 for some temporary perfume. So I would stop advertising and charging extra for it. I would recommend for a normal cleaning though if they send Dale out.
No chemicals for sure. And high quality employee.
The customer service is great. The name says everything, there is no residue.
Polite technician no extra selling carpet still clean
Carpets look great. Fantastic service from Courtney.
The tech you sent this time did 100% better job then the tech did last time. Very nice cared about his work and put all the edge guards on the corners and did a great job. Thank You!!
Services have always been efficient & reasonable.
Everything
On time, extremely efficient, in and out quick! Definitely using Zerorez after the Christmas party!
A satisfactory job well done..and no water stains..one little area by the front door..but nice work to your tech..thx..will do again if we don't replace with wood floors
Technician was professional and did a good job. He was efficient and was in and out in no time while doing the job right. I will use Zerorez again.
On Time/Polite/Did A Great Job
The technician was prompt, professional and very courteous.
Every time your techs service my home, they show up promptly with a pleasant attitude, a great work ethic, and a focus on making the carpets look great!
Reagan did a wonderful job. The carpets came back to life. Can't wait to see our area rug that he took to have cleaned and dried!
Zerorez has never let me down. Thank you again! Y'all are the BEST!!!
On time did very good job very professional
Excellent professional quality...thus far twice for my residential requirements. Particularly pleased with both of my service technicians and the other customer contact staff with whom I dealt.
Quality work, and your service personal are always through and professional.
On time
Good service
Professional
Courteous
Good Morning, Before the job gets started I always know what I am going to pay. Normally you are the first company that I call for my home and my rentals.
Thanks
Nice job! Friendly technician and explained the process as he did the work. Cleaned up
after himself!
I like the straight forward pricing and the professionalism of your technicians.
Technician was prompt, did a very good job and was professional.

Fabulous service!! Give that boy a bonus!!!
Name removed