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based on 29363 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The product is amazing and the staff is always great! I used Zerorez in Georgia when I moved, so I knew I had to use them again here in Jacksonville. Mitch was absolutely amazing! He made my carpets look like new.
My carpet is clean without chemical smell and drives relatively quickly . Technicians are on time and always polite and professional.
Wouldn't change
Technician was great. Rugs and furniture were incredibly clean. Very impressed.
Technician was great. Very neat, great job. Rugs and urniture looked great.
Service was very good and carpet looked great.
They did a wonderful job and they were quick and on there way.
I like the way the carpet was cleaned and the polite and professional way I was treated. It was a good service at a decent cost.
Good service.
Employee was very efficient and timely and did a fantastic job.
The clean smell. Like lemon?
Tile work Is awesome, for the carpet I would recommend a stronger pre treatment. Also spend a little more time on the carpet areas.
Great service, professional technician, overall great job!
Zero vocs
Carpet was great but I had expected tile grout to all be clean and back to original color as advertised. It was not
Wonderful cleaning process, although pre-treatment citrus spray was a bit overwhelming. Tech Brad watered it down a little, which helped, as this was a small condo space. He was very pleasant, polite & professional. Our furniture looks clean again & dry time was within a couple of hours at the most. We would use again & also recommend to family & friends!
Hoses were leaking - made a mess of our wood flooring -- we thought prices were high for the area cleaned.
WE ARE HAVING TO CLEAN THE WOOD FLOORS TODAY!!
The service was amazing. Ben was very professional and explained all my options for my furniture. I will have my tile floors cleaned in the spring. Bye the way my house still smells wonderful from the citrus smell of the cleaning product.
Prompt, thorough, professional.
Everyone was awesome, from the appointment setter to the guy who came out
Your technician was a nice young man who was efficient, always wore shoe caps, well dressed, and very engaging. I would recommend your service with this individual. There is one small spot that didn't come out, but other than that everything was great.
Excellent service and concern. The service person took a personal interest in getting everything done properly. We are very pleased with the results and will use the service again. Wonderful results. Thanks.
Robert did an incredible job! I was so impressed with zerorez. The carpet looked great after he was done. Robert gave us great customer service and was very professional.
I always Love Zerorez. I have been using them for a few years now. No harsh chemicals and fast drying times on carpet. Great Prices and technician's are always very friendly and helpful.
Quick, clean, polite, and a good price
Everything was done very professionally
Great service. Carpet looked fabulous! No sticky residue & no chemical smells.
My carpet stains are gone and it looks great.
Our serviceman was great, but unfortunately the stains did not come out of our area rug. After he left, I used my carpet cleaner which only improved it a little.
Very happy with the redo on our carpets.