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based on 29363 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They’re fast and clean
Excellent service, great product
Everything
They were here on time. Our tech was very good at explaining process. We had four rooms done in a very quick time. He was clean and efficient. Very friendly
Fragrance, cleanliness, speed
I really like the fact that you don't use soap leaving a residue behind. My carpet is old, but it really looked nice and felt so soft after it dried. The technician was very professional and nice and did a really good job.
We were able to schedule on short notice. The technician arrived on time and did a professional job for a reasonable price as was quoted when we made the appointment. The carpets are clean and the mild, citrusy fragrance very nice.
I have already responded. Check your records.
Dale is hard worker, does a great job
We used your company to clean furniture & tile floor. We were very pleased with the outcome. The floor looks fabulous!
Robert explained the process, time it would take and charges before he started. He worked diligently and completed on a timely basis.
I will use your service again.
The service technician was friendly, helpful and efficient. Thanks for a great job!
Responded quickly to my request for fast cleaning job. Did a wonderful job. Young lady on the phone was amazing. Thank you for helping me out.
Very good job cleaning my carpets. Justin was very polite, listened to my needs and did an amazing job! I’ve used this comoany several times now. All with great results.
Friendly service. Product is earth friendly and love the no residue.
I liked when my room smelled like oranges from the spray.
The people was very nice!
Did a great job
The service was quick and thorough. The tech was a very kind and worked hard from start to finish.
Professional service. Great job cleaning the carpets! Timeliness with scheduled appointments!
Available when we needed it. Carpet looked good
Brad was great and did an amazing job! The added information on cleaning pet stains was really appreciated as well!
A hole was put into my wall in my bathroom. The floors were left muddied. Yes shoe covers were put on, but when he went back outside, they were not changed. Non of this was wiped up as was suggested in your what to expect when a tech comes to your home. The tech left out with all the equipment before I could ask about other areas.
There were a couple soiled spots that I thought should have cleaned up better.
Friendly service men work quick and efficiently
Customer service was great. Technician was friendly and efficient. Would recommend.
It took over a day and a half to dry my house. I have used your carpet cleaning before, but that was years ago and I was happy with your service, but I guess over that time span you change your cleaning process, maybe change management, or ownership. You should also change your name. Your advertising zero residue. You should mean that. The guy who came out was professional and early. I don’t know if he did it wrong or if he did it right by Zerorez standards, but it was wrong by my standards. If I wanted the carpet to stay wet for this long, I would have rented a machine myself or hire another company. Most of the bad carpet areas came clean. I’m happy with the clean carpet. Not the wet carpet.
Name removed
I like the product, the way it is presented and represented. $129.00 for three rooms of carpet and one room free is a great deal. Would be better if their was a tile component to it though.
Great service and resukts
Helpful and courtesy
Did a great job getting out ALL Of the stains in the kids' rooms! Thank you so much!
hear on radio and have used them before

Eric was right on time! Everything Zerorez said they would do, they did! Carpet looked almost new after. Would use again!