- Phone: 904-891-0631
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based on 29363 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Arrived on time. Behaved in a professional manner. Cleaned up any mess resulting from services.
get job correct initially, and use less odoriferous chemical
Good cleaning job. Rep was professional and knowledgeable.
Technicians attention to detail.
Very professional and clean!
great personal. polite and always do a great job.
Everything! The service techs, the product and the all around service provided!! I highly recommend this company.
The cleaning is the best and our technician Brad is a topnotch young man. I’m very impressed with this company .
The technician was very knowledgeable and friendly and the floors turned out great! I could have scrubbed all day and not put a dent in the dirt in my grout.
really nice guys who did a very good job
I had the best technician!!!!!!
I like that the guys are clean cut and well-mannered. I like that they listen to my needs and work to make their time inside my home as efficient as possible. With five young children, having anyone into our home is a big deal. The carpets always look amazing when they are finished. They offer service that is rooted in the desire to truly serve someone else. It is rare and much appreciated!
He was quick and honest about what he could or couldn't do.
The smell of the carpets and the pre-treatment smell awesome. And quality of service and professional service that was provided by (Kadajah) was excellent. Highly recommended her. She went over and beyond to get the work done. The only thing I was a little disappointed (which this was asked before the appointment and I was told no) about was there an extra cost being on the third floor. I paid it anyway but it wasn't until she was ready to begin that I got it with an extra charge. I would still use these guys again and I find their product was way better then others I have used in the past. Ask for Kadajah to do your service she did a great job!!!
Ben was great-very informative.
Furniture looks great.
Good service and explanation of charges.
Overall great experience. Technicians are courteous, thorough and knowledgeable. Carpet dries quickly & pet stained are gone
Very polite and helpful employees
Great look and fast service. Robert was great. He explained moisture took and options very well.
Great customer service and zerorez always does. Great job.
Work is very good. Rep are very helpful and skilled. All in all, nice job.
Fast
I love how efficient and professional is the company in no time the floor looked amazing
Extremely friendly and knowledgeable staff. Technicians Collin Clark and Dale Taylor we’re prompt and professional, put on shoe covers and wore clean uniforms, introduced themselves before entering my home. Kept asking if I had any questions and if I was satisfied with the results. Told me about the material my carpet was made of, stuff I didn’t even know. I could tell they really were proud of the service they provide and were as excited as I was to see the visible difference in my old carpet. My home smells clean and fresh now, and the carpet was dry to the touch in @4 hours, with no tacky soap residue. We won’t use anyone else.
A job well done and professionalism was 👍
Keep up the good work.
My rugs and carpet looks great. I am very pleased and my daughter will be calling for an appointment along with a neighbor. So all went well.
Every thing. Service was timely and efficient.
This is the first time in many years using Zerorez/ I liked the idea that the carpet was not soaking wet after it was cleaned, and it dried in a timely manner.
There are deep marks on both ends where it was hung! The one end looks like it could be steamed up but the other end looks like the yarn is missing!

Service is great!
Pat is helpful and professional!
Technicians do a great job!