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based on 28872 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very clean and always great service!
Quick and pleasant!
Austin was very helpful and attentive.
Very professional. The estimate was right on!! Pleased with the work & the result.
Thank you for making it so easy!
Explained process. Professional.
On time. Excellent job.
Thorough and efficient. Tech (Russell Julian) was friendly, knowledgeable and helpful, made the experience painless.
Technician knowledgeable. No chemical smell. Outstanding noticeable results.
Brad was extremely pleasant and professional. The company quoted too high once they saw the actual job and they were completely upfront and honest and adjusted the price, while keeping me informed. My carpet looks excellent! I am very pleased and will definitely be a repeat customer. Thank you Brad!
The pricing was very reasonable and the service was excellent.
Girard was great. Responsible and efficient.
Very happy with the results tech was very professional.
Absolutely wonderful job. Interaction with the staff cannot be duplicated by another company. Last three times, have only called Zerorez.
Explaining the technology more. Have a bigger screen then a cell phone to show pricing, especially during Covid -19 when I didn’t want to get close.
Tech wasn’t wearing mask.
Piece of dried dog fences left on the carpet that was cleaned and scotch guarded. On another piece Of furniture I asked what a discoloration was and he said “ a stain”. I hoped he would get the stain out or give further explanation.
Hoses disturbed the mulch out front . I had to sweep quite a bit.
I’m sorry I don’t remember his name but he was right on time, very courteous, covered His shoes with booties, got right to work, wasted no time, packed up all his stuff and he was gone,
Very professional and thorough cleaning!
Excellent equipment. Professional technicians. Prompt and reliable service.
Austin, the young associate who came to clean our wall-to-wall carpets, was friendly, on-time, and professional. He suggested a couple of “tweaks” to our original estimated cost [including a walk-in closet and a hallway as one additional room and adding “finishing guard spray” like Scotch Guard to the clean carpet’s surface.] I felt comfortable saying yes to the former but not the latter. We left the house so he could get to work. He cleaned the rugs in less than two hours, and let us know via phone when he was leaving. I think the most impressive feature of Austin’s cleaning visit is that though he offered “extras,” he came in and completed the job he had been contracted to do.
Friendly, professional and the tile looks fantastic!!
Nice workers ,great job of cleaning, and good price
Great service
From beginning to end, the scheduling and service were professional and well above par!
Results that LAST.
Effective and quick
The feeling of legit clean carpet at a fair price that just cant be beat
Both Tech' s did a great job on the tile floors and carpets. We are very pleased with the results. Will definitely use this company again in the future!
I was pleased with the service I received the carpet is old but it is a lot cleaner, the Tech did a good job. Thank You
Tech did a outstanding job! Very nice to see people care about doing their job right! Thank you.
Julian
The technician, Jeff, cleaned stairs and tile landings in our three-story office building. It was a hot and tiring job, but he worked diligently and did a great job!
Good customer service and good results on cleaning. Technician was polite and did a great job!