Client Testimonials

The technicians are always professional and polite and respectful of your home....and the office is very pleasant to deal with.

Great results with minimal drying time. Our representative was professional and courteous.

Everyone was very accoomodating and friendly - on the phone and in person. The pricing and procedure were explained thoroughly. The expected "window" for arrival was accurate and I liked the call from the technician 10-15 minutes before arrival. The carpets look great; there is no chemical smell; our traffic patterns are gone. I will be anxious to see how long "the clean" lasts!!

Courteous and did a good job.

Thorough cleaning, friendly service

The spots were very dirty and when they dried after a few days the spots came back. I called and within one week you brought people back out to clean the rugs again. There was a smile on your face and it was cleaned and has not come back. Thank you for standing behind your company!!

Service is great. This is the second time we've used Zerorez and will again.

Did a very good job getting the carpets clean.

No soap residue to attract dirt. The reps were very professional.

Clean, efficient, organized, ontime and polite. Unfortunitly there are still some spots in my carpet and rugs. Your company is higher priced than others - so I was hoping they could be removed. Overall I am pleased just not as much as I hoped I would be. Thank you.

The service was great. The gentlemen that cleaned our carpet was very friendly. I like that your product is safe for pets.

Great customer service from the time I called to set up the appointment, through the carpets being cleaned.

Very friendly service tech. Promt and answered all questions.

Your recent visit on 11-26 was a repeat as I was not happy with the results from the first visit. My floor looks so much better now - and I truly appreciate the fact that you were willing to redo the floor! Thanks so much - and yes, of course, I would recommend Zerorez!

I like that the technician respected my home and schedule. He provided booties for my children when they needed to get from one room to another, and my carpet looks absolutely wonderful!

The Zerorez employee was on time and was able to complete the two rooms quickly. One room looked amazing, almost like new carpet had been laid.

Nice guys to work with.

Great work. Friendly staff.

The men were very polite and informative.
Cost was reasonable and carpets came out as well as could be expected.

Chris was very professional and the carpets looked great.

Your technicians are knowledgable, polite and curteous.
We do have two spots that need further attention. Please give us a call to schedule a time for you to come back out.
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The carpet looks great!

Hot water treatment with no residue left. The carpet is very clean and dried quickly.

Fast, friendly, and thorough. Did a fantastic job!

Very friendly and professional customer service.

It was easy and the man who was assigned to us was very considerate and helpful. He explained what he was doing and why, along with the benefits of performing the work this way. We will definitely use Zerorez again!

We have had Zerorez clean our carpets once a year for the last several years. I am impressed with the job they do and how friendly and polite the personnel are. I also love the spot cleaner they give me each time. Works better than anything I have ever used.

Prompt,professional.and thorough.

I love the fresh smell, not soap. Your employees are always so nice, friendly and professional.

We had pet issues so paid for extra biological solution for each room. We have paid for for this before but this is the first time your employees left for 15-20 minutes while it "worked.". Actually longer. The trainee took a cell phone call from his wife, apparently wanting to know when he was coming home. He shared with us then he was working 16 hour days but as long as training he was paid hourly but next week he would be on commission. Maybe TMI to share with customers. Makes us wonder if the cost of the walk through becomes increased over the phone quote, as ours always been by several dollars, then your employee get a percentage of the overage. Makes us wonder if costs of services are inflated during the walk-through. The other young man was very professional as we have experienced with other numerous times we have Zerorez in our home. The carpet looks great. And we appreciate you working us in so quickly.