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Client Testimonials
Professional employee service
Your representative, Cody Kiefer, was simply amazing! He was kind, caring and professional from the first moment he entered our home until he finished the job. I am very happy with the care he took in our home and when I use Zerorez again I will request him to do the work for us. I don't normally fill surveys out but my interaction with Cody was outstanding and I think that should be recognized. We are very happy with how our 14 year old carpet looks after the cleaning and will most definitely be using your company again. By the way, the orange peel cleaner smelled amazing! Thank you. Name removed.
Prompt arrival at appointment window times. Friendly, employees. Carpets clean with minimal mess. Many thanks!
Very friendly, and professional
Professional, prompt, did as was requested.
The guys who cleaned my carpets were amazing! And my carpet is perfect!!
Tech was great!
Tha carpets are always clean and stay that way because there is no soapy residue. The techs are thorough and friendly, and they explain everything. It seems a tad expensive, but it's worth it for the results. We have used Zerorez for several years, on carpets that are 15+ years old, and this year my husband said he thought they were the cleanest they've ever been.
My cleaning person, Justin, was extremely friendly and professional. He was very clean cut and was very good at explaining the process. He worked quickly and throughorly
I felt like the job was done well. My carpet was noticeably cleaner. My only concern was that my scheduled appointment was 2-5. I raced home from work to be here. I called the office at 2:40 to check the status and was told he was running behind and would probably be closer to 4. I got a call at 4:28 p.m. that he was leaving a job. He arrived at 5 and was at our house until about 6:30. I would have thought someone from the office would have told me the schedule was changing. I could have gone back to work from 2-5. It wasn't the carpet cleaners fault. I believe he may have been overscheduled that day? I am pleased with the end result; however the communication of the schedule and delay wasn't great. It was fortunate I am able to work from home; it could have been a bigger issue for someone who had to take time off from work to wait for 3 hours.
Just got carpets and couch cleaned...look fabulous. Hoping it lasts, so the jury is still out. Happy so far!
I was very impressed with the service Howard did. He didn't miss an inch cleaning all our carpeting in our church. He took his time and it turned out great! I would highly recommend Zerorez to anyone needing their carpets cleaned!
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The carpets were much cleaner. We really appreciated the attentiveness of Kaleb. He worked very hard on cleaning a rocker recliner and did a wonderful job. Very professional and very thorough
Product is pet friendly, and cleans beautifully. The Tech, Aaron, was very professional, informative, and friendly. Suggested the stain product (which I purchased) but was not pushy at all. He called and arrived exactly at the time which he said he would be there.
No chemicals
Fair prices. Great customer service. Friendly technician. Awesome job on the carpets.
Great response time. Great service from Brian too!
The young man who cleaned our carpet was very respectful and did a great job I each room. He made sure I was completely satisfied with his work before he left.
Service technician very nice, polite, knowledgeable. Informed me and explained everything he was doing.
House smelled so nice when he was done.
Will definitely use you again.
Air ducts were dirty, but they aren't any more! Appreciate his efforts here. He did leave a tool here...probably will need that!
Justin was very friendly and explained all charges thoroughly. He worked hard here and carpets look great.
I love that your service cleans without a strong smell. The technician was really helpful and explained the steps of the cleaning process.
Gentleman who cleaned my carpet did a great job and was very friendly
Howard was professional, knowledgeable, and courteous - we would highly recommend him to any of our friends and family!
Cody was very professional and knowledgeable. He answered all of our questions. He did an excellent job and did it quickly! Scheduling was quick and simple. We'll be using Zerorez again!
Carpet looked great and the technician. Caleb was great to work with.
Curtious staff. Carpet feels clean when you are done.
Technician was friendly and helpful
The customer service
Liked both very much...Justin was very good answering my questions and taking care with anything he had to move...Our first experience with Zerorez was great!