Client Testimonials

Did a great job carpet looks amazing, good quality product, nice staff

Brian, our carpet cleaner, was informative, professional and pleasant.
Our carpets look great!
Thanks

Service was performed very professional with great results. My 20 year old carpet hasn't looked this good since new. I'm very happy with the cleaning, and will perform this service as needed in the years to come.

I have used zero rez several times and always had a good experience. The gentleman who came out this time was a little more casual then the younger kid who use to come out. Rather than charge me by the gallon for the bio removed he was going to charge me a flat $60. He told me several times how zero rez customer service is poor or the company doesn't have their stuff together. Unfortunately he was a little lax and missed a section of my living room carpet. I know that because I was laying on it with my kids several hours after he left and noticed the whole thing smells fresh and clean except for a section a couple feet long. Its not a section that had any sort of bio/ pee issue. I sat in in our piled up furniture while he cleaned the carpet and noticed he appeared to be doing a somewhat rough job. I didn't feel comfortable asking him to be more thorough. (he was a nice guy. I just didn't feel comfortable telling him how to do his job) The kid who use to come out took much more time dragging the hose across the carpet and didn't skip small strips.

It was very easy process. Easy to set up a convenient appointment, you were called with a time frame the day before and 20 minutes before arrival. The actual carpet cleaners were most pleasant and informative and the end product was lovely like new carpet. Thank you.

On time , pleasant, professional staff. Very helpful when returning after we had a trouble with a spot.

The technician was prompt, polite, professional, and answered all my questions. My carpet looks, feels, and smells great!

The guys were prompt and very polite when explaining the service and charges. Considerate to not make a mess by wearing shoe covers covering corners and the door area to protect the space.

The carpet cleaner arrived at the appointed time and did his best to clean our carpets. He did a very good job. He was pleasant and professional.

I like the carpet cleaning because you were able to remove tough stains. I used the dryer vent cleaning for the first time and was impressed by how thorough the cleaning was.

HE DID A GOOD JOB AND WAS VERY POLITE AND ANSWERED ALL OUR QUESTIONS.

Service was great. Superior job was completed in a courteous and professional manner. Service providers were knowledgeable and helpful.

Great job. Tech was fantastic!

Very prompt to arrive, very professional and got right to work upon arrival. Didn't try to 'upsell' me on anything, which I appreciate. Our carpet looks great!

Our recent experience is that our carpets, while old, were cleaned as well as we could expect considering their age and condition. We are happy with the results. The tech who cleaned our carpets, Brian Morris, was very good to work with, very informative, and very dedicated to making sure that we were happy with the service provided by Zerorez Des Moines.

My carpets look like new again! The technicians arrived on time, were very neat and finished up with very little disruption to our daily schedule. I would definitly recommend them to anybody who asks.

The gentlemen that were here explained the procedure and dId a great job. I liked the way the carpet looks and feels. I would recommend Zerorez to my friends and family!

Great employees to do the job. Very happy with results.

Both technicians were knowledgeable, courteous, and good workers.
We like how the carpet is softer and does not feel sticky after the cleaning.

Quick, courteous, friendly, did an excellent job.

Quick, seamless and picked up big stains.

I have used the company for a few years now...I like the demeanor and professional of the person at the other end of the phone when I call to make my reservation. I like the confirmation of the date and approximate time frame via phone and text/email. The service associates have always been good to call when they are traveling to my location, they arrive and introduce themselves, they are professional in demeanor and appearance, they are efficient and thorough. They allow a "walk thru" to ensure you are happy with the results. They walk thru the itemized invoice. The company guarantees their service for 30 days...and they follow up via email to ensure you are happy with the results. Old time customer service...new time "needs"!!

Fast friendly reliable service!

Friendly professional service!!!

I'm thrilled with the how clean my carpet turned out!

Prompt, professional service.

carpet dry time is very minimal

Great service & great results.

We love that our carpets look amazing and that your method is healthier for the environment and us!

Technician was friendly and personable. No high pressure tactics for upgrades, which I was worried about based on feedback from others.