Zerorez Des Moines
1975 NW 92nd Court Suite 6
Clive
IA 50325
United States

Client Testimonials

Report a concern   November 6, 2018 — Rated 10 out of 10 by J.R. Zerorez Des Moines
What do you like about our products and services?

The ZEROREZ representative arrived early and did a very professional job in cleaning an old carpet.

Report a concern   November 6, 2018 — Rated 10 out of 10 by Jeannie Miller Zerorez Des Moines
What do you like about our products and services?

Great job and willing to come back when spots are missed in a quick time frame

Report a concern   November 5, 2018 — Rated 9 out of 10 by M.B. Zerorez Des Moines
What do you like about our products and services?

Service person was courteous and professional

Report a concern   November 5, 2018 — Rated 9 out of 10 by M.C. Zerorez Des Moines
What do you like about our products and services?

Good: The service providers who came to the house are polite and thorough in their explanation. The carpet/rugs are clean without soapy smell.

Needs improvement: I arranged for carpet cleaning and pickup/clean/delivery of area rugs (two events). In both cases, I called well in advance of date that was scheduled (two or more weeks) and asked for morning appointments. Both times I was told I could have morning appointments. BOTH times, when the confirmation text arrived, the appointments were scheduled in the afternoon. I had to rearrange my schedule to accommodate your company. The first time this happened, I thought, "oh well". The second time was irritating and very inconvenient. Since it happened twice within 2 months, I would suggest you work with your scheduler to deliver on promises.

Report a concern   November 5, 2018 — Rated 9 out of 10 by P.B. Zerorez Des Moines
What do you like about our products and services?

My carpets look great. Josh did a good job and I am pleased with how quickly he worked. My carpets were dry in the 24 hour time he told me and I was fortunate I did not need to be on them so they looked good when I returned.

Report a concern   November 5, 2018 — Rated 10 out of 10 by D.J. Zerorez Des Moines
What do you like about our products and services?

You guys deliver as promised. The carpets look and smell great.

Report a concern   November 4, 2018 — Rated 10 out of 10 by Andy and Connie Hansen Zerorez Des Moines
What do you like about our products and services?

By the time you leave, our 30 year old carpet looks new again! We'll see you again next year.

Report a concern   November 4, 2018 — Rated 10 out of 10 by D.R. Zerorez Des Moines
What do you like about our products and services?

Fast & efficient. My carpets looked like new.

Report a concern   November 3, 2018 — Rated 9 out of 10 by Sylvia Shafer Zerorez Des Moines
What do you like about our products and services?

Arrived on time, knew their products, set right to work. Extra instructions about furniture placing to avoid extra marks, very personable workers.

Report a concern   November 3, 2018 — Rated 10 out of 10 by Connie Toenjes Zerorez Des Moines
What do you like about our products and services?

No harsh sosos. My dogs always got a rash from the soap left in the carpet. Zeroez cleans without the extra vet bills!

Report a concern   November 3, 2018 — Rated 10 out of 10 by L.S. Zerorez Des Moines
What do you like about our products and services?

I was very happy with the results. The technician was was careful around my furniture, etc., and did a very good job.

Report a concern   November 3, 2018 — Rated 10 out of 10 by J.E. Zerorez Des Moines
What do you like about our products and services?

Customer service was good and service was quality, as well. Very clean carpets

Report a concern   November 2, 2018 — Rated 10 out of 10 by S.B. Zerorez Des Moines
What do you like about our products and services?

Professional and kind applicator

Report a concern   November 2, 2018 — Rated 10 out of 10 by J.B. Zerorez Des Moines
What do you like about our products and services?

I appreciate the excellent organization provided by the customer service specialist who scheduled my appointment as well as the excellent work performed by the technician at my residence.

Report a concern   November 2, 2018 — Rated 9 out of 10 by M.F. Zerorez Des Moines
What do you like about our products and services?

Great customer service from tech. Quick work. Good job getting carpets clean.

Report a concern   November 2, 2018 — Rated 10 out of 10 by C.S. Zerorez Des Moines
What do you like about our products and services?

There was no residue left in the carpet after it was cleaned. No feeling like there was still soap in it.

Report a concern   November 1, 2018 — Rated 10 out of 10 by S.S. Zerorez Des Moines
What do you like about our products and services?

Robbie was excellent. He was helpful, knowledgeable and friendly. Thank you for hiring such great people.

Report a concern   November 1, 2018 — Rated 10 out of 10 by Terry Munson Zerorez Des Moines
What do you like about our products and services?

Zerorez went above and beyond to remove five stains from our living room carpet. After Noah did the initial cleaning, the entire carpet looked great upon our final inspection. Five hours later these five spots bloomed to the top of our berber carpet. We called customer service and asked for Noah to return and try to remove the spots. He did so only to have the spots reappear again after he had left. He came back a third time and tried some special products on the spots. Again, they appeared to be gone only to rebloom again a few hours later.

Customer service was great working with us each time trying to resolve this spotting issue. They agreed to send a different technician out the fourth time. Using the same products Noah had used, Howard went about the cleaning in a different manner. Needless to say, the spots are gone and we are happy customers with Zerorez. They were determined to remove the spots, and coming back four times on their nickel shows the determination and dedication to make sure the customer is happy with their service.

We would not hesitate one bit to suggest Zerorez for your carpet cleaning needs.

Report a concern   November 1, 2018 — Rated 10 out of 10 by A.V. Zerorez Des Moines
What do you like about our products and services?

Carpet is very clean with no residue.

Report a concern   November 1, 2018 — Rated 10 out of 10 by A.G. Zerorez Des Moines
What do you like about our products and services?

Very professional and thorough... just what I was hoping for.

Report a concern   October 31, 2018 — Rated 10 out of 10 by K.A. Zerorez Des Moines
What do you like about our products and services?

The carpet looked great and Robbie was very nice and quick

Report a concern   October 31, 2018 — Rated 10 out of 10 by Pamela & Richard Joyce Zerorez Des Moines
What do you like about our products and services?

Our carpet looks great. We are very happy with the cleaning we received. Thank you Zerorez! Pam Joyce

Report a concern   October 31, 2018 — Rated 10 out of 10 by D.B. Zerorez Des Moines
What do you like about our products and services?

Very prompt service when we had a carpet stain that needed treatment right away .

Report a concern   October 31, 2018 — Rated 10 out of 10 by J.R. Zerorez Des Moines
What do you like about our products and services?

Nick was fantastic. Very friendly and efficient. Will definitely recommend you to others.

Report a concern   October 31, 2018 — Rated 10 out of 10 by JoAnn & Terry Adamson Zerorez Des Moines
What do you like about our products and services?

Top notch! I highly recommend them & always been satisfied 😊

Report a concern   October 31, 2018 — Rated 10 out of 10 by D.E. Zerorez Des Moines
What do you like about our products and services?

That it's all natural. Also, no soap residue left on carpet.

Report a concern   October 31, 2018 — Rated 10 out of 10 by K.S. Zerorez Des Moines
What do you like about our products and services?

The tech was very informative and helpful!!

Report a concern   October 31, 2018 — Rated 10 out of 10 by K.W. Zerorez Des Moines
What do you like about our products and services?

Arrived as promised. Fast and efficient service with great results. Brian did a super job!

Report a concern   October 31, 2018 — Rated 10 out of 10 by C.N. Zerorez Des Moines
What do you like about our products and services?

Prompt and very good job cleaning.

Report a concern   October 31, 2018 — Rated 10 out of 10 by L.H. Zerorez Des Moines
What do you like about our products and services?

The guy in charge, Noah, was very polite, explained what he was going to do, did a great job. I thank you very much, and I would recommend you guys anytime. Name removed


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