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Client Testimonials
Drew was great and very understanding - worked hard to make my carpets look like new after some pet accidents related to a medical condition; the result was better than I had ever hoped. Both Rocky and I feel much better now. Thanks so much.
Very good finished product, very attentive to details. Polite and pleasant employee.
No chemicals. Carpet looks great!
Our carpets are clean and the smell is nice. Knowing that chemicals are not used is a plus for our family. Next, it is nice to have the same technician Angel come and service our home. Angel is careful and works hard.
Carpets look great! Fast, professional and courteous.
The technician was friendly, efficient and effective.
We started using your carpet cleaning service a few years ago, and we have never been disappointed ever!! This time however, you sent us the very best technician you have ever sent!!! Parker was so fast, and our carpet has looked like new again. It's fluffy, and cleaner than I've seen it in times past after you have been here. Parker will be our tech from now on. We plan on asking for him the next time we need you. We call Zero Rez twice a year. See you in about spring time! Please give Parker a gold star, He's a keeper!!!
I was pretty happy after I had my carpets cleaned, but after a few days, several of the spots returned and I also realized that there was a spot that seemed to have been missed altogether (I didn't have the time to walk all areas immediately after cleaning). I wrote about those issues in my prior survey request and Zerorez responded right away to apologize and to offer a reservice on those spots. I took them up on the offer and am really glad a did. This is what customer service should be!
I love that Zerorez gets stains out for good, and the carpet is not stiff or "crispy" feeling after it dries.
no detergent used. carpet very clean after.
Upfront, skilled technician! Great clean on my carpets!
Excellent communication with company and customer by email, phone calls, and opportunity for feedback. The employees are professional, courteous, and timely. The method used for cleaning carpets is effective and efficient and the cost is reasonable, especially with coupons. The employee, Timothy, who recently cleaned my carpet, called ahead to report a slight delay in arriving and
did a wonderful job when he completed the project.
The carpets dried quickly - no strong smell - cleaning was done in a shorter time than I expected.
No soap residue. My technician was professional, friendly, knowledgeable and efficient. He is an excellent representative of Zerorez.
Everything! Parker was great and did a fantastic job!
Competent representatives (generally), fast-drying carpet, no residue that would re-attract the dirt, so the carpet stays clean for a long time. Every since the first time we used Zerorez, we have never used anything else. Thanks, Guys!
techs are always very nice. the carpet gets very clean and dries fast.
Professionalism of phone staff and technician.
I feel Zerorez uses a better method than most. Less product and more natural is important to me.
Lou got out stains in my carpet that other carpet cleaners could not.
Your customer service, on site cleaner and products:)
In and out at a reasonable time
Showed up on time
Wonderful clean carpet in the ned
the carpet looks and feels great after being cleaned. there is no residue left on the carpet and it smells fresh and clean. the technician was very nice and professional.he did a great job
I like the clean, soft feel of my carpets after I have Zerorez out.
SUPER nice people to work with. Love how it cleans and doesn't leave any residue. Carpets stay clean LOTS longer!!
Quickness of service provided, quality results, no odor.
No harsh chemicals. The carpet is soft and not abrasive after it dries. The technician was very courteous and thorough.
Honestly, the technician! He was polite, on time, and did an awesome job!!
VERY FRIENDLY TECH, GREAT JOB

The gentleman that came to our house was extremely helpful, professional, friendly, and thorough. He took the time to explain the technology and showed me a video that discussed some of the chemistry. I believe his name was Vance. It was just a pleasant experience all around. He is definitely an employee that you should value; he did a great job representing your company. I would definitely recommend zerorez to friends/family based on this experience.