Client Testimonials

We had a great technician. She efficient and thorough and really friendly. Our carpets looked great!!

No harsh chemicals

I really like the fact that the spots don't come back after a few weeks!

professional, quick and fair prices

Everything ABOUT THE VISIT WAS PERFECT.

On time and the service.

Service rep(Kenny) was prompt, professional, informative. I was pleased that your products cleaned exceptionally well and with a very pleasant order.

zero resolution.... friendly, competent service rep....fast but thorough :)

The technician was friendly and knowledgeable. He went to each of the stains for which I had concern and was able to eradicate each one of them with proper care. I like the fact that there is no residue that attracts future soiling. Ryan did an excellent job!

My carpets look new! I can't believe you were able to get out the stains form 4 kids, 2 cats and a dog.

We believe in the service ZeroRez provides. Our main concern was pet odor & the issue was identified & treated. There was one problem spot & the service manager was committed to solving the issue; our tech came back out & re-treated the spot, now it is clean. You are more knowledgable & better at customer service than any in-home service we've used.

Received excellent service upon my call that spots reappeared after first service.

We liked the results and we liked the individual who came to our home. He was prompt, clean in appearance, very professional, friendly and did a thorough job. The carpets looked so much better and they dried quickly. Thanks ZR !

The employee that provided my service was very professional and courteous. He did a great job.

Excellent service

Mike was very friendly and professional. He did a nice job.

professional manner of the techincians and the exceptional results of the cleaning.

Easy to schedule, professional and friendly staff, good job cleaning carpet. Very pleasant experience.

Great results without all the chemicals!

Personable, efficient, reasonably priced, no upselling, and there is no cleanup after they leave.

This is the second and final time I will respond to this survey request for our second, most recent, and positive experience with Zerorez on 10/15. I responded previously but would imagine since I continue to receive requests for feedback that something went awry and you didn't receive it.

We are deeply appreciative of the follow-through of Zerorex, and again, Dominick was a terrific technician. The combination of pile lifting and cleaning (which we did not expect, but was very thoughtful) much more thoroughly cleaned the carpets in our new house than the first cleaning. Thanks to Dave for his follow-through, thanks to Zerorez for your non-chemical-based cleaning process that works for our very environmentally sensitive daughter, and thanks for your company's commitment to quality.

We will use Zerorez happily in future and encourage our friends and family to do so, as well. Thank you.

Great customer service and my carpets look great.

Everything was great

Good people, good work. No-Residue process.

Your professionalism and the fact that you leave no chemical residue that my grandkids can pick up.

The technicians were extremely courteous and went above and beyond to make sure i was satisfied. Even though there were a few spots they couldn't get out, I felt like got every penny's worth of the service I paid for. Josh and Jason were great and I would absolutely have them back.

Zerorez does an outstanding job. Our technician, Mike, was professional, friendly and went above and beyond as far as we are concerned. Whether we use Zerorez for our office or homes (we've done both) we have been 100% satisfied.

Great Job... Great Service... Great Tecnician

Your guy showed up on time and worked pretty hard getting my carpet clean. He stayed at each area long enough to make it was clean before he moved on to the next area. He was very friendly and easy going which made the experience great.

I really like the away my carpet looks and feels to the touch! It seems to stay cleaner longer! One small suggestion, though. It would be helpful if the techs would arrive towards the beginning of an appointment window. I had the 8a-10a window, and it was 9:30 before they arrived. Thus, making them on the later side for the next appointment, and so on.