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based on 83496 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning process were you use empowered water, and it has a short drying time
Zerorez is good service, on time and thorough. Very satisfactory for me.
Michael was so nice and professional! The carpets are cleaner than they’ve been in years. I got them cleaned by a different company last year and Zerorez definitely showed better results.
I had to call them back out because there was blood upstairs on the wall and on a mattress. They removed a toilet and left part of the plumbing in the wall that was dripping on the floor.
I called back to get some help and they told me to ask my painter to do it.
I just love looking at my beautiful clean carpet…. John was very professional I would definitely recommend you as a matter of fact I already have.
Quick and thorough. Knowledgeable technician. Affordable.
Always great work. Technicians are extremely helpful and super friendly.
Fast efficient
They arrived on time and were very polite. I like. That there is no residue left on carpet
Bobby, the man that came to do our carpets was very professional and up front about what he could do to help with our carpets. He did a better job than I anticipated! Thanks so much.
Technician was on time, professional, courteous & friendly.
We vacuumed the floor 2 days later and we still got a lot of dust.
Give people more accurate pricing UP FRONT! When I called for a price you left off the $60 for some chemical and I did not use $60 worth, not more than a few sprays at most! My final price needs adjusting. You asked.....
The technician who came out and cleaned our carpets was neatly dressed, polite, and efficient. He did a great job cleaning our carpets and even helped us move the heavy furniture without even being asked. We will definitely use your services again and will highly recommend your company to others.
Good work.
The quality of work is excellent and the price for the level of service is wonderful.
Safe for family and affordable services. Really good end result and I will definitely use that service again.
The guy was nice and professional, but I guess the booties he wore were previously used because I had footprints all over my tile and wood that had to be mopped after he left. I had just mopped the day before. We have a LOT of tile so I was pretty irritated that I paid to have carpet cleaned floor and then had to re-mop in order to clean up after. Obviously I don’t think the guy did it on purpose. Just very frustrating.
Good service !
Doesn't over saturate the carpet and looks fresh every time
ZeroRez cleaned our couches that had not been cleaned in 15+ years. He took the time to really work the spots and did an AMAZING job! HIGHLY recommend!
Highly effective and service is outstanding
Carpets are super clean and your tech was very professional
Have used for both houses I have lived in and and very professional and on time. Have used on carpet and rugs. This time was tile and sealer.
I have tried to call customer service and let you know that my technician, Joseph, was incredible. He explained the entire process and the benefits of the service. He was very professional and did an excellent job.
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Our technician was very thorough and did a great job quickly. Thank you!
Bobby was thorough and the carpets looked great when he finished! He took care around corners of the house, wiped up liquid on my floors to prevent slipping and was very friendly and wore a mask.
Thorough and truthful representative.
Prompt, courteous, hard working individual.
Tech was very good