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based on 83496 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent job and great customer service, we appreciate it much
Our technician was amazing. He took the time to explain the services to us and did an amazing job.
Our technician did a very good job. We are pleased.
Quick clean
The fact that there are no chemicals in the actually cleaning process. I feel confident with my grandkids playing and rolling on the carpet.
great work
Special room discount is appreciated, reasonable add on room rates & services, professional & courteous technician, very thorough.
Upcharged $300 and spilled on my wood floor. Technician response was great, management not so much.
great job
thank you
On time. Great job.
The technician was very polite and went straight to work. He was able to get all of the stains out of the carpet other than some worn down carpet. It looks so much better and we should have had them come out sooner than we did.
You were 2-4 hours late and you gave me three different times the same day
Persons who do the cleaning are careful and pleasant.
Booth product and service are outstanding for a family that's active and need no chemicals on the floors the could harm pets.
My technician was very knowledgeable and provided great customer service!
Bobby and Breelin did an excellent job. Explained the process and were able to get stains out.
They were efficient and answered all of our questions.
excellent service and great Techs
Cesar was so helpful in explaining how he was going to clean my carpets. My carpets look amazing!
Excellent service
Prompt, results great, communication very good
Excellent service
The confirmation and follow up was great
The technician was friendly, punctual, and the service was top notch. The carpet looks brand new.
Great job cleaning, on time, respectful and friendly.
The guys did an excellent job above and beyond 👏
Great job guys, thank you !!
Javier was great and our carpets look good!
It was a great service. It was just so expensive that I don't know how many people I could recommend to. Honestly, it ended up being $400 more than the quote I was given. $400. That's a HUGE difference and one that was not at all clearly explained. $700 for carpet and tile cleaning is really, really expensive. I honestly don't think I can afford it again, let alone recommend it to others.
Dries fairly fast after service. Cleans well
Two thoughts:
Papers placed under the edge of furniture that must be put back onto wet carpet.
If a process could be developed that would extract more water making drying time shorter, that would be good.
Overall, we were very pleased with the process and Marcus, the technician, was very kind and efficient.
Thank you, the Christenberrys
Everyone I talked to was very open and up front with the services available and if something was not available, possible suggestions of how to accomplish when I asked for other options. They were very happy to answer any questions I had.
They worked around my schedule for the appointment. Everything that was done on the appointment day was explained for each room. The work was completed in a very timely manner, I was told exactly what to expect and it was very accurate.