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based on 84611 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaning services through Zerorez are always efficient and well done. I am a return customer and plan to continue to be so. The occasional special like what I received via a flash offer on text message makes it an extra deal! Agents are always pleasant, friendly and get the job done quickly.
Professional, friendly. I trust the company to do a good job.
I especially liked Noe who came the first time but who is no longer with you. He was so courteous sand especially cleaned my kitchen floor to make it look so much better.
Hector came on last week who was also courteous.
I will use your company agsain.
The indoor air is so much better after the air ducts were cleaned. The technician was very professional and did an excellent job.
Jeremy Campbell was very friendly and professional! First he came into the house and inspected the areas to be cleaned. Then he went right to work! The carpets look great. Thank you!
Your professional cleaner was great. would like him to be the one to come next time. I forgot his name. Very professional!!!!
The cleaning is more water based and leaves house with non-chemical clean smell.
Because when you get through cleaning my carpet it looks like new
Cleans carpet surfaces and no residue. Great customer service, too!
value and cost
The technician is always well groomed, well spoken, know their products and how they solve client problems, and very polite and respectful!
Pricing flexibility and excellent service.
Everything! Your technician was on time, very efficient and did a great job cleaning my carpet. I would recommend
Edmund to all who might need your services services.
Exceptional prompt service, Service rep was extremely professional and explained the process and did a great job with cleaning the rugs
The technician was extremely professional, experienced and genuinely helpful in helping us decide what to do. He is a definite asset to your organization!
John, our cleaner was very nice and very professional, however the rug cleaning (8x11) for $132 was extremely overpriced, and quite frankly, the result was very disappointing. Carpets turned out great, but the synthetic rug: no better. And the rug cleaning cost half the job!
Extremely friendly and efficient technicians!
The person that set up the estimate failed. She and I talked and I told her specifically that I had a large living room with pet issues and she quoted it, the 3 rooms, 3 walk in closets, stairs, and the landing for about $300. However, the tech told me that the quote had only 3 rooms, 1 walk in closet and the landing. He said that she removed the stairs and the living room floor. He said all needed pet care and was trying to cost me $700, to which I removed services and was still charged $500. The tech and the service itself was good after that debacle.
Zerorez does great work! Isis was very professional, courteous and thorough. We have utilized Zerorez services for several years and have always been pleased.
Prfofesional, thorough, and polite.!
The $800 we spent on deep cleaning for urine still has not removed the smell of urine. It seems like a spot may have been missed...
competent and friendly techs
Prompt, professional service. Best carpet cleaning service I’ve ever had.
My floors look great! Friendly and dependable service, everything explained in great detail. I highly recommend Zerorez. Thank you for the awesome job.
We liked the service very much. Very professional, very fast, and the quality of the result was very good. The technician explained the service very well, did the job fast, and took care of details we did not see before.
The two gentlemen that came out did a very professional job! They wore shoe coverings and put baseboard protectors down throughout the house. My carpets looked new when they finished. See you next time!
I can always count on Zerorez for great service and friendly, knowledgeable personnel. They were particularly sensitive and helpful when they learned of my husband’s illness.
: first time customer...One spot treatment = 3 hours! (First van malfunctioned)...$300 for one spot treatment with no discounts even to delays of waiting for a second van to arrive. Polite and competent tech but too pricey for small area treated
Great service !
My carpet looks great too!
Technician was very good to
explain what he was doing and what products he was using.
He would have me come into the rooms and show me how they looked while he was working.
The company sent me messages to let me know when they would arrive and they were right on time.
I was very pleased and will definitely use them again as well as recommending them to others.
Thank you!
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