Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84611 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 11, 2022 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez cleaned our carpets that we thought were so old and dirty that they needed to be replaced altogether. We are very impressed with how clean and revitalized the carpets now look and feel! The cleaning specialist was incredibly nice and was happy to explain the whole process to us.

Report a concern   March 11, 2022 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Leaves very clean and fresh

Report a concern   March 10, 2022 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are very professional!
I also like the chemical free process.

Report a concern   March 10, 2022 — Rated 10 out of 10 by debra hiltbrunner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I know it’s clean and sanitized and they always get all the stains out

Report a concern   March 10, 2022 — Rated 10 out of 10 by Jeanne Downs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work. Fabian did an outstanding job of getting some bad spots out of my carpet. The rooms look great!

Report a concern   March 10, 2022 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was great!!

Report a concern   March 10, 2022 — Rated 9 out of 10 by G.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the timely communication and quality service!

Report a concern   March 10, 2022 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was awesome and the floors look great.

Report a concern   March 10, 2022 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were professional when cleaning the carpets

Report a concern   March 10, 2022 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician was very professional and knowledgeable. He was polite and courteous. Our floors look and feel amazing!

Report a concern   March 10, 2022 — Rated 10 out of 10 by Sharon Pavone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice people to work with and satisfaction is what they're interested in.

Report a concern   March 10, 2022 — Rated 7 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Did not see a significant difference before to after on sofa cleaning. Cushions were cleaner but back pillows look the same. Was expecting more for the price.

Report a concern   March 10, 2022 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ceasar is always outstanding. He is professional, hardworking and passionate in what he does.

Report a concern   March 9, 2022 — Rated 10 out of 10 by G.J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results and great service from the technician

Report a concern   March 9, 2022 — Rated 10 out of 10 by Steve & Kim Drechsler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly employee that took good care of my house as he cleaned and the carpets look great!

Report a concern   March 9, 2022 — Rated 0 out of 10 by L.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have left two messages with customer service since I had my carpets cleaned last Monday 2/28 and I have yet to hear from them. I am about to call my CC company and dispute the charge unless I hear from you within 24 hrs. I can be reached on my cell Phone number removed

Name removed

Report a concern   March 9, 2022 — Rated 10 out of 10 by Troy Chambers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and knowledgeable of the product and materials that they were working with.

I am truly pleased with there operation and will definitely be using them again

Troy C.
Asst Director of Facilities

Report a concern   March 9, 2022 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work. Very professional and courteous

Report a concern   March 9, 2022 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The air ducts are now clean and I feel better knowing it's safer health wise inside the house!

Report a concern   March 9, 2022 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No obvious left over residue or strong chemicals. Could see remarkable difference when cleaned. Techs were great and knowledgeable.

Report a concern   March 9, 2022 — Rated 10 out of 10 by Michael Boulden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No fumes professional work we request JP ONLY

Report a concern   March 9, 2022 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Highly pleased with the service.

Report a concern   March 9, 2022 — Rated 8 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

I thought explaining the cleaning solution used would be great. I'm not sure if it just water or is there actual cleaning solution.

Report a concern   March 9, 2022 — Rated 10 out of 10 by Thomas Dwyer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very experienced and did an excellent job.

Report a concern   March 9, 2022 — Rated 0 out of 10 by S.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cleaning job was fantastic I felt billing practice is shady. The guy told me I have 800 sq feet and cost will be around 930+tax. After finishing the cleaning he added two extra unit and billed me for 1100+ tax. I am really disappointed with your associate’s ethical behavior.

Report a concern   March 9, 2022 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual, on time and do a great job.
Service personnel are very knowledgeable and polite.

Report a concern   March 9, 2022 — Rated 9 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This review is for carpet cleaning

We were very disappointed at the first time when they cleaned our carpet. But the company sent another technician 2nd time and he did the whole carpet cleaning again. We could see the difference this time, looks clean!
I wish company makes sure to send knowledgeable technicians at the first place who know the job best. Just for customer’s convenience and trust. Thank you

Report a concern   March 9, 2022 — Rated 6 out of 10 by S.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This review is for duct cleaning
I wish technician needs to be more professional at the first time. But we are happy with the customer service that they sent technician again to visit and he mentioned everything looks good. No other option for us beside trusting him. So we will watch and see. Thank you

Report a concern   March 8, 2022 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs that actually clean our flooring are very personal able and always do a great job

Report a concern   March 8, 2022 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did a great job which is what they always do.


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