Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84611 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 22, 2022 — Rated 10 out of 10 by Kennedy Young Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The affordability, non pushy sales approach and coupons!
Report a concern   March 22, 2022 — Rated 0 out of 10 by J.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not clean well at all. Very dirty area not touched at all! Very disappointed
Report a concern   March 22, 2022 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and I could tell they knew what they were doing. Result was great. Hired them for our last cleaning and will for future.
Report a concern   March 22, 2022 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After the tech is complete the freshness and clean smell

Report a concern   March 21, 2022 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was so kind and thorough. I love how clean the carpet is after. Thank you!
Report a concern   March 21, 2022 — Rated 10 out of 10 by I.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicanwas veryprofessional & did anexcellent job.
Report a concern   March 21, 2022 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great service
Report a concern   March 21, 2022 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very knowledgeable, courteous, and respectful. Very nice guy!
Report a concern   March 21, 2022 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best customer service and they do a great job!

Report a concern   March 21, 2022 — Rated 10 out of 10 by V.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

thank you it came out great
Report a concern   March 21, 2022 — Rated 10 out of 10 by Gladays Toj Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great 😊

Report a concern   March 21, 2022 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank You Zerorez ... Hector was amazing and provided excellent service
Report a concern   March 21, 2022 — Rated 7 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

I thought the stains in the carpet would come out better than they did. So for those who are looking for stain removal, I wouldn't be able to recommend you.

Report a concern   March 20, 2022 — Rated 10 out of 10 by Kelley Parrish Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and professional

Report a concern   March 20, 2022 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with the ease of setting an appointment online for carpet cleaning services. The technician was very knowledgable and personable. He listened to my concerns and offered solutions. Also, the cost was more than reasonable.
Report a concern   March 20, 2022 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice people and great job

Report a concern   March 20, 2022 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

EZ to schedule price is reasonable courteous

Report a concern   March 20, 2022 — Rated 10 out of 10 by Alex Stewart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service!! The technician was so nice and did a great job!!!
Report a concern   March 20, 2022 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great! Pricing great! Easy to make an appointment! The technician was great!

Report a concern   March 20, 2022 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was awesome! He did a super job, was very nice and thorough in his work. I'll definitely use Zerorez again as I have in the past1
Report a concern   March 20, 2022 — Rated 0 out of 10 by N.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

$360 for 1 room
Report a concern   March 20, 2022 — Rated 9 out of 10 by Monica Ferraro Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice people
Chemical-less water to clean
Funny commercials
Thorough inspection and recommendations

Report a concern   March 20, 2022 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Work is good
Report a concern   March 20, 2022 — Rated 5 out of 10 by K.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I spoke to someone on the phone Friday. Jesse knicked the paint on the leg of my kitchen island when he pulled the hose out of the house & made the plastic corner protector bang into the legs. I sent photos.

Report a concern   March 20, 2022 — Rated 10 out of 10 by McKenna Curlee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great prices and deals, explained everything they were doing and why they were doing it, super fast and efficient!
Report a concern   March 20, 2022 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

WE ARE VERY PLEASED WITH ZEROREZ! OUR CARPETS ARE VERY CLEAN AND LOOK SOOOO MUCH BETTER!! FRED, OUR REP FROM ZEROREZ, WAS SO FRIENDLY AND PROFESSIONAL AND DID AN AMAZING JOB. WE WOULD DEFINITELY RECOMMEND THEM AS WELL AS USE THEM AGAIN!
Report a concern   March 20, 2022 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was informative and courteous. He got right to work, after I made the decision on the extent of the service and finished in a timely manner.
Report a concern   March 20, 2022 — Rated 10 out of 10 by Tamara House Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Performance was outstanding! Educated on the process.
Report a concern   March 20, 2022 — Rated 10 out of 10 by I.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very professional and polite.
Report a concern   March 20, 2022 — Rated 8 out of 10 by V.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

The. At pet was still damp 2 days later. Did the technician spend the time necessary to get the most water out?

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