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based on 83494 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional service person. He did a great job!
The two technicians I worked with, Lakeem and Bobby, were very knowledgeable, efficient, hard working, and friendly. They each did a very good job on the task they came to complete!
The technician Jovan and his work ethic. He did an awesome job. My carpet looks beautiful!.
My service technician was amazing
Just because how professional he was and thorough - I will use him again
Friendly and great service!!
Jeremy and Dexter were our technicians and they were incredible. Jeremy took the time to explain the machinery being used on our carpets and tile, the cleaning solution that would be used, and he also demonstrated on a small portion of our carpet a before and after. They were professional, polite, and friendly the whole time they were servicing our home. These are 2 incredible men who are good at their jobs. Treasure them.
The gentleman that came and did our house was great! You need to give him a raise. Seem to be a very thorough clean this time as well
Carpet looks cleaner than other services I have used
IngWas a very good clean
Very courteous, very knowledgeable employees. My carpet looks brand new and smells so fresh and clean
I’ve been using Zerorez for years and this is the first time I get charged an extra $30 just to do the small apartment hallway, on top of that the cleaning was not done properly, it literally took him 10 minutes to clean 3 rooms, very disappointing service
Keith was thorough and very knowledgeable. My house feels so fresh!
All stains were removed and the tech was so nice
Amazing experience!
Did an excellent job
My technician was prompt and very thorough.
Prompt and efficient. Impressed with level of clean.
Great job!! Appreciated notification on arrival time and arrived at said time!
Diligently assisted with stains.
Loved the Tile cleaning !! Looks great each time !
Bobby was great!
Cleaned the spots and the carpet was not left real wet. Fast service
Tech did a great job
The way our carpet feels after the cleaning process is complete.
The ease of scheduling and how good the carpets looked afterwards.
Carpets were very, very clean! Thanks
Fast, cheap, and great service! You have hit the trifecta!
The customer services was really great and helpful I will for sure use zerorez again in the future..
Technician was very professional and informative
I paid over $500 to have 4 rooms cleaned I paid $75 for pet treatment and was told by the tech that this was per spot not per room which is ridiculous. I went back over rooms after they cleaned and counted 34 spots where I could see pee spots with my black light/pee spotter light. I sprayed with my Folex carpet cleaner and could see the spots disappear within seconds. So I don’t know what your cleaning does. No way I would recommend you. Only way to make it right is either come back and reclean everything and check it with the black light afterwards or give me a refund of $350 which would make the price appropriate for service I received.
When we had new carper installed we decided not to every use a soap-based cleaner. It left stiff
carpet fibers and relied on the vacuum to clean up the residue. Now for 5 years our carpet is still as soft as ever.
This was my second time using Zerorez for carpet cleaning in my home, our technician Terry did an amazing job. He was very thorough and was kind and helpful. I will definitely use Zerorez next time I need their services in the future and highly recommend them as well.