Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83471 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 9, 2022 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a great experience with Zerorez. The service was timely and professional.

Report a concern   September 9, 2022 — Rated 10 out of 10 by Beth Mclaughlin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I can’t begin to tell you his impressed I am. The technicians are so personable and professional. Customer service is through the roof! And the results! My carpet and chair look brand new. I will never use any other company. Zerorez rocks!

Report a concern   September 9, 2022 — Rated 10 out of 10 by Kayla McEnturff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the way my carpets look after they are cleaned by Zerorez. There has never been a time in the last 5 years that i have had a bad experience. The techs are very informative and helpful.

Report a concern   September 9, 2022 — Rated 10 out of 10 by E.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Isis was our technician and she was very nice. She was mindful of our cats and did an excellent job of cleaning our carpets. I would highly recommend Zerorez as the folks they employ are kind, knowledgeable and efficient. Plus the pet friendly, non-toxic products they use are a big draw for us! The carpets look great!

Report a concern   September 9, 2022 — Rated 10 out of 10 by Leslie Greer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Came immediately to my house. Representative was awesome. His name is Spencer.

Report a concern   September 9, 2022 — Rated 4 out of 10 by J.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

For the upcharges I was charged, the carpet still smells like urine. I am javing to replace my carpets.

Report a concern   September 9, 2022 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good work!

Report a concern   September 9, 2022 — Rated 10 out of 10 by James Townsend Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You show up as advised and preform as you say.

Report a concern   September 9, 2022 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Heard your advertisements on KLTY.

Report a concern   September 9, 2022 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a wonderful job and was very pleasant.

Report a concern   September 8, 2022 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So effective, no harsh chemicals, great service

Report a concern   September 8, 2022 — Rated 9 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trevor did a very was good job and was very pleasant young man. Time they told us was 1 to 3 and he didn't get here till about 3:30 or 3:45.

Report a concern   September 8, 2022 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spencer did an excellent job. Thank you!

Report a concern   September 8, 2022 — Rated 9 out of 10 by Donald Moy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that Zerorez cleans carpets without using harsh chemicals or detergents. I appreciate the technician being on time and working efficiently to complete the job. He also kept me informed of his progress and politely answered my questions.

Report a concern   September 8, 2022 — Rated 10 out of 10 by Carie Beckler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was on time, very polite and knowledgeable of his job. He did a great job cleaning our couch. It looks brand new again and smells wonderful. I highly recommend using this company.

Report a concern   September 8, 2022 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is reasonable and it lasts for quite sometime.

Report a concern   September 8, 2022 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, neat and tidy with their equipment! It’s so easy to book an appointment!

Report a concern   September 8, 2022 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Card in the mail and Big Al on 106.1. He said to say Big Al sent me and I will get free Ranger Tickets.

Report a concern   September 8, 2022 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast service
No residue.

Report a concern   September 8, 2022 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I HAVE USED ZEROREZ ON PREVIOUS OCCASIONS. WILL USE AGAIN IN THE FUTURE.

I GIVE THEM A 10 ON A 10 SCALE..... !!!!!!

Report a concern   September 8, 2022 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was thorough in the explaining process and answered all questions. Great customer service.

Report a concern   September 8, 2022 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service. Nice clean carpet

Report a concern   September 8, 2022 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a great job on carpet. He was nice and efficient.

Report a concern   September 8, 2022 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism and quality of service.

Report a concern   September 8, 2022 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alberto did a great job at a fair price

Report a concern   September 7, 2022 — Rated 6 out of 10 by M.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

First impression of technician was not favorable. He watched a disabled senior female move boxes without offering to help. He was snippy and disrespectful. Later, he finally began to act with some kindness and respect; however, the damage was done. I was disappointed in the final state of my carpet. I have listened to the KLUV commercials for years and so decided to try ZeroRez out. I was disappointed with the entire experience.

Report a concern   September 7, 2022 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

only takes a short time to dry'

Report a concern   September 7, 2022 — Rated 10 out of 10 by Kathy Morgan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Iscis, Did a great job and seems to be a very nice person. Wife is happy and that is what it is all about!

Report a concern   September 7, 2022 — Rated 0 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It was absolutely the worst experience and on top of that, terrible customer service to follow. The guy took :30 to clean upstairs carpet (large space with multiple rooms and closets) and did not do a thorough job. My husband tried with a small machine and got up so much dirt and black water and sent pictures to you all. When speaking with the company, the manager wouldn't believe us and said he was going to come out with a UV light to inspect what we were saying. The worst experience and will not be recommending or using you all ever again.

Report a concern   September 6, 2022 — Rated 9 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee was thorough and had a great attitude while cleaning our carpet.


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