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based on 83471 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I can’t begin to tell you his impressed I am. The technicians are so personable and professional. Customer service is through the roof! And the results! My carpet and chair look brand new. I will never use any other company. Zerorez rocks!
I love the way my carpets look after they are cleaned by Zerorez. There has never been a time in the last 5 years that i have had a bad experience. The techs are very informative and helpful.
Isis was our technician and she was very nice. She was mindful of our cats and did an excellent job of cleaning our carpets. I would highly recommend Zerorez as the folks they employ are kind, knowledgeable and efficient. Plus the pet friendly, non-toxic products they use are a big draw for us! The carpets look great!
Came immediately to my house. Representative was awesome. His name is Spencer.
For the upcharges I was charged, the carpet still smells like urine. I am javing to replace my carpets.
good work!
You show up as advised and preform as you say.
Heard your advertisements on KLTY.
Tech did a wonderful job and was very pleasant.
So effective, no harsh chemicals, great service
Trevor did a very was good job and was very pleasant young man. Time they told us was 1 to 3 and he didn't get here till about 3:30 or 3:45.
Spencer did an excellent job. Thank you!
I like the fact that Zerorez cleans carpets without using harsh chemicals or detergents. I appreciate the technician being on time and working efficiently to complete the job. He also kept me informed of his progress and politely answered my questions.
He was on time, very polite and knowledgeable of his job. He did a great job cleaning our couch. It looks brand new again and smells wonderful. I highly recommend using this company.
It is reasonable and it lasts for quite sometime.
Prompt, neat and tidy with their equipment! It’s so easy to book an appointment!
Card in the mail and Big Al on 106.1. He said to say Big Al sent me and I will get free Ranger Tickets.
Fast service
No residue.
I HAVE USED ZEROREZ ON PREVIOUS OCCASIONS. WILL USE AGAIN IN THE FUTURE.
I GIVE THEM A 10 ON A 10 SCALE..... !!!!!!
Service tech was thorough in the explaining process and answered all questions. Great customer service.
Friendly service. Nice clean carpet
Tech did a great job on carpet. He was nice and efficient.
The professionalism and quality of service.
Alberto did a great job at a fair price
First impression of technician was not favorable. He watched a disabled senior female move boxes without offering to help. He was snippy and disrespectful. Later, he finally began to act with some kindness and respect; however, the damage was done. I was disappointed in the final state of my carpet. I have listened to the KLUV commercials for years and so decided to try ZeroRez out. I was disappointed with the entire experience.
only takes a short time to dry'
Iscis, Did a great job and seems to be a very nice person. Wife is happy and that is what it is all about!
It was absolutely the worst experience and on top of that, terrible customer service to follow. The guy took :30 to clean upstairs carpet (large space with multiple rooms and closets) and did not do a thorough job. My husband tried with a small machine and got up so much dirt and black water and sent pictures to you all. When speaking with the company, the manager wouldn't believe us and said he was going to come out with a UV light to inspect what we were saying. The worst experience and will not be recommending or using you all ever again.
The employee was thorough and had a great attitude while cleaning our carpet.

We had a great experience with Zerorez. The service was timely and professional.