Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83839 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 17, 2022 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional employee did a wonderful job. I asked about some darker stains, and sure enough he got those too!
Thank you for caring!

IMC Management Services, Inc.

Report a concern   October 17, 2022 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Keith, was very friendly, very nice and very thorough in cleaning our carpets, including the stains!

Report a concern   October 17, 2022 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The use of water only for cleaning...

Report a concern   October 17, 2022 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We jave been extremely happy each time we've used Zerorez to clean our carpets! Highly recommend them!!

Report a concern   October 17, 2022 — Rated 5 out of 10 by A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

waiting to see the results....

Report a concern   October 17, 2022 — Rated 10 out of 10 by Stephanie Morris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was not a scam. I have had well know carpet cleaning companies come out, charge me fee, and only to see my carpet with dirty spots 2 days later after it dried. That is a waste of money. This has not been the case with this company. Great job Zerorez.

Report a concern   October 16, 2022 — Rated 10 out of 10 by Jackie Mitchell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Much Better than services we have used before!
Very nice technician! Attention to detail!

Report a concern   October 16, 2022 — Rated 10 out of 10 by Tyler Beneski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent work done and so much effort to rid our carpet of pesky pet stains

Report a concern   October 16, 2022 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price, courteous workers

Report a concern   October 16, 2022 — Rated 10 out of 10 by Tad Thomason Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charles Woods was great!

Report a concern   October 16, 2022 — Rated 10 out of 10 by Eric Burisky Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets almost look new. Randy, our Technician, was incredibly polite, kept the work area clean at all times and simply a credit to your organization

Report a concern   October 16, 2022 — Rated 10 out of 10 by M.A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very organized. Tech was very careful with that big hose. Also treated some spots that I was glad to see gone.

Report a concern   October 16, 2022 — Rated 7 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not all stains came out of carpet, even after targeted treatment. For cost of service, we expected stains to come out. Our technician was great though

Report a concern   October 16, 2022 — Rated 0 out of 10 by D.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have used y'all for some time. Always had a thorough carpet cleaning. This time several spots remain. The main stain I pointed out still is there, less so but still noticeable.

Report a concern   October 16, 2022 — Rated 10 out of 10 by K.P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always a great job with Zerorez but Fred was absolutely fantastic. Personable, professional, anf thorough.

Report a concern   October 16, 2022 — Rated 8 out of 10 by F.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Left a lot of debris on the floor. Would have been nice if it had been vacuumed up. It was on a brand new carpet too.

Report a concern   October 16, 2022 — Rated 10 out of 10 by Bill Janowski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and friendly technitions. Carpet looks Fantastic!

Report a concern   October 16, 2022 — Rated 10 out of 10 by Charlotte Parker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super friendly, very knowledgeable technician!

Report a concern   October 16, 2022 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is by far the best carpet cleaning business in the area. We have tried others and have always been disappointed. Zerorez has the very best technicians, they are careful, thorough and friendly. We highly recommend Zerorez!!

Report a concern   October 15, 2022 — Rated 10 out of 10 by Andrea Rich-Rendon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Superior cleaning with no residue of detergents or chemicals. My carpets have lasted longer too. Service reps are always knowledgeable, they listen, and very polite.

Report a concern   October 15, 2022 — Rated 6 out of 10 by C.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet was really wet after it was cleaned. We had to run fans from m the time cleaning was finished to all night into the next morning to get it to dry. I have never experienced this with other cleanings Zerorez has done for us. We can usually start putting furniture back after 6-7 hours.
The carpet looks clean and the tech was professional but maybe rushed abit not making sure carpet was not soaked.

Report a concern   October 15, 2022 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super quick and knowledgeable

Report a concern   October 15, 2022 — Rated 10 out of 10 by Susan Horton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It refreshes my rug and furniture to almost new, and the work I had y'all do for my mom on her carpets thrilled her. Your staff on the phone and the technicians that come to the home are so good to work with. You were recommended to me years ago by someone whose opinion I highly value, and I have been very pleased with every service you've provided. Thank you!

Report a concern   October 15, 2022 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician and the carpet actually feels clean.

Report a concern   October 15, 2022 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mr.Campball was prompt, very polite, and friendly. He introduced himself, ask us if we needed furniture moved and got started.
He answered all our concerns.

We liked him and will ask for him each time.
And, I even recommend him today.
The carpet looks fantastic!

Thank you,

P.s. Mr. Campbell is a fine representative of your company.

Report a concern   October 15, 2022 — Rated 0 out of 10 by A.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Too expensive for a senior citizen

Report a concern   October 15, 2022 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technician listened to me
used bumpers well
showed up on time
called ahead
nice job

Report a concern   October 15, 2022 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick and easy from setting the appointment to the actual cleaning.

Report a concern   October 15, 2022 — Rated 10 out of 10 by H.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hire more people like Jesse.

Report a concern   October 15, 2022 — Rated 10 out of 10 by Betsy Cedillo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, the technician explained everything and asked if I had any questions. The carpets looked great afterwards.


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