- Phone: (214) 372-5326
- Visit Website
based on 83496 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpets look and smell wonderful. The job lived up to the commercial I heard on WRR radio. I was very pleased. I would also like to mention that Ricky, the technician, was courteous, professional, and on- time.
Our carpet and furniture looked great after! The guys who cleaned everything were very friendly, helpful and professional. Carpets didn't take a real long time to dry.
The carpets looked great! The serviceman came on time, went to work immediately! "Ricky" (I think) was really nice and did a really good job for us!!!!
Carpets are clean and technician professional.
Coourtesy of the staff who came to my home. Well versed in their service and information.
I was extremely impressed with the excellence of service, professional treatment from start to finish. Great job on some tough stains and the carpet technician was excellent as well (give him a 10 also)
My carpet is so clean and the pet stains are mostly gone.
Always friendly, professional service and I trust that it is the best way to clean our carpet. It always comes out looking brand new...three kids can do some damage!
Pretty much everything. The guy was nice and very informative and the carpet looks good!
Courteous attendents, simple process
We were very pleased with Andrew, the technician, who serviced us. The products used were extremely good. If, at some future time we need the services of your cleaning service, we will most certainly call on you.
Mrs. Name removed
Explained what the tech would do and he did it quickly and thourghly.
Thorough, quick, good value.....and we weren't pressured to switch to other products or services.
I didn't look at my receipt until the technician had left but I was overcharged by $60. I had 4 rooms treated due to pet stains. I had a coupon for buy three rooms and get the fourth room free but that did not happen. The technician was very nice and professional. I think this was probably just a mistake.
I had the carpets cleaned shortly after moving in in April by another company. It doesn't even compare to the way my carpets look after Zerorez.
On time, professional people. Carpets look brand new when y'all are finished!
Great service! I'm very please with the carpet!
I love how clean everything is when you're done. The carpet looks new. I particularly enjoyed the technician we had this time.
no soap residue.....friendly workers
Your representitive was very professional and did the most through job that I've ever had done. NO ONE has ever cleaned my carpets this clean! Everyone noticed the difference! I'm telling all my friends! Thank you Zerorez!!! I'll only use you in the future.
Everyone I interacted with was professional and courteous. The overall service was great. It would be good to provide a price menu that provided flexibility.
Paul and Jeremy seemed to be knowledgeable about their work,and they were very friendly.
prompt, courteous and good service
The tile cleaning was amazing! The sample area that they cleaned to give me an idea of how it would look, was such a stark difference to the rest of the floor it was unbelievable. The floor looked 100% better when it was all finished. Brighter and cleaner.
I LIKE YOUR SERVICE AND ALWAYS RECOMMEND YOU
BUT...
Where is my Fuller's gift certificate please????????????????????????????
Great service & super clean
honesty
Great job
No residue left behind. Carpets feel clean after treatment.
This was a follow-up call to clean two chairs still dirty after the initial cleaning. Thank you very much for coming back in an effort to get them clean.
We appreciate the courtesy and the professional manner in which your technicians conducted themselves. The disappointment was around the way the chairs were cleaned - probably should have been more communication about what was being done. The areas to be cleaned were on the backs of the chairs and when completed they were definitely so much cleaner. Unfortunately they also spent considerable energy and force cleaning the edges of the chairs, which were not really a problem. When completed the piping was damaged by the force and energy used in the cleaning. The technicians said it was that way before the cleaning - we say it was not. It is what it is, but more communication about the end goal and recognition that the edges and piping did not need cleaning would have been good.
Thank you again - the chairs are cleaner. We will use Zerorez again, we will just try to learn to be more specific about expectations - maybe your guys can learn too.