What our clients think of us!

The carpet came clean with only water-amazing

I feel that there is too much emphasis on selling after you get to the appointment. I was very clear about what I wanted done and why. When the representative got here, the first thing he did was sell me something that I should have been quoted on the phone.

Many ways.

Everything.

House was a little smelly afterwards

I was going to call you to come back. There are 2 long grout lines in my laundry room that is dis colored. When it was wet, I figured it would dry clear but it didn't.

Also, I paid for pet nuetralization and carpet protection. The carpet is clean but still has a pet urine odor worse then before Zerorez cam yesterday. The last time I had you clean that carpet, it smelled clean like a hint of clean bleach.

I was going to call and ask if you could return to get the smell neutralized like last time.

Technician was very knowledgeable & did a great job, however I think your services are somewhat pricey.

Old, old pet stains were removed and so far haven't come back yet. Did a better job that I ever expected!

The tile cleaning was great......and the tech LUIS was super...

Very professional technician, thoroughly explained and demonstrated the cleaning process, worked quickly, made sure we were totally satisfied before leaving. Carpets look and smell great!

The best carpet cleaning service hands down by far.

I had requested only 3 rooms be cleaned and only 1 room scotch guarded. The representative gave me a quote for this service. My husband informed me that the 3 rooms were $350 more than I had been quoted. The carpet cleaner took advantage of my husband who has dementia and cleaned, treated, and scotch quarded all the rooms which I did not request. I feel that the representative for your company took advantage of the situation.

The non-use of no detergents for cleaning and the fact that steam does clean best.

The treatment method seems to work well. The carpets seem to be cleaner and stay cleaner after treatment.

How clean they get everything

The job was effective in cleaning the carpets.
Your technician, Charles, was very responsive and thorough.

Crazy, unreasonable price. Dalworth came out on the same day for less than half!

The products were very effective in deep cleaning our carpets and removing stains. We were very happy with the services we received and would highly recommend Zerorez to friends and family!

Can depend on you to get the job done properly. Friendly technicians.

Your serviceman was courteous and efficient. The carpet appears to be very clean.

The service was efficient and effective. We are very pleased with the results. We especially appreciated the professional and courteous service provided by Luke, our technician.

A very Professional Technician; explained each step; after completion requested we do a "walk through" to ensure satisfaction with the service.

You came back to get a spot out a week later.

Carpet feels clean with no sticky chemicals left over. Drys quickly also!

Well the last time you came out, the carpet was dirtier and a better job of cleaning maybe because there was two people. Looks like the tech used different chemicals. I would like to talk to someone about this.
Thanks

I was so pleased with the service I received.

I had 3 rooms cleaned I was not satisfied this time there did a better job the last time. I also tried the kitchen floor Tiles and Grout there just sprayed and cleaned the floor a better mopping I thought there would spend more time on the grout I was disappointed the machine broke and leaked maybe that was the problem I don't know. Marlene Zimmermann

Just very satisfied. Max and Charles did a great professional job.

VERY GOOD BUT WE DID NOT RECEIVE A COPY OF OUR CHARGE PLEASE SEND

NO chemicals, no crunchy carpet after it dries