What our clients think of us!

Excellent on products ,services and personell.

do a great job at a fair price

Carpets look great

Technicians are polite and seem competent. And they are able to clean my area rugs right on my hardwood floors.
They are wool, and I put fans on them afterwards. All comes out well.

Arrive between the hours quoted and get the service address correct. Don't leave equipment behind on my front porch.

I was under the impression that furniture would be moved to clean, not just where people walk. Little things like a bag were not even picked up to clean under.

The carpets aren't stiff after the cleaning.
No fingerprints on granite counter tops after sealing process.

The soil on the carpet in the traffic areas did not come up. There are some dark place that look like grease on the carpet now that weren't there when they came out to clean the carpet. The carpet is only about a year old and it is soil and stain resistant carpet so the soil should have come up. There is was only lightly soiled but there was not an improvement in it. A supervising technician is coming out again on Saturday and my hope is that after that visit I can improve your rating.

I've had other companies clean my carpet and it still looked dirty afterward. A Zerorez cleaning is visibly different from the other companies. I'll never go back.

The courteous people from the time you call to set up service to the day of service and the team members that do the actual work.

great sevice & quality .

Calling back the correct phone numbers.

Fast, and well priced.

Quick and great results!!

Roy was very professional and explained everything he was doing. The pet spots are now gone as well as the odor. The grout that I could not get clean from the previous owner is now as bright as the day it was installed. I am very happy with Zerorez.

Pro brush definitely helps eliminate dog hair

Results of couch cleaning were disappointing, few stains did not come out.

good service. our guy did a great job!

Communicate with your customer and return a phone call when your rep says they will call you back. I had my carpets cleaned and Randy took my drapes to be cleaned. He said that he would return the drapes by Thursday or Friday, so I rearranged my schedule. When he didn't call, I contacted your office after the weekend. The rep who answered the phone said they would contact Randy and call me back by 7:00 pm that evening. I never received a call and had to call your office again the next day to find out when your company would deliver my drapes. I was happy with the carpet cleaning but disappointed with the lack of communication on the service of cleaning my drapes. That was a very expensive service. I work in Guest Service and know how important follow up with customers is to a business. This is an area of service where your company failed and needs improvement.

No chemicals!

Very clean smell to the carpet. All urine smell is completely gone.
Serviceman was on time. Very kind, polite and able to answer all my questions.

Professional technician, very impressed with how clean the carpet was.

Worker did not wait for us to vacuum rugs and when he was done there was obvious dirt pieces still on the carpet. Carpet still has many stains that he said would take 3 or 4 cleanings to remove

Professional and knowledgeable about the products. Super nice tech amd very detail oriented

I love the way the carpet looks when cleaned by Zerorez!

friendliness of your employee

Fast efficient service, no ordor and very clean carpets

You people arrive on time do a great job and perform professionally.

Great service by our technician! Carpets are very clean and nothing to clean up afterwards.

Hello,
I had my carpet cleaned today by Keith. Keith was punctual and prepared for the challenge. He was nice, no sales presentation, professional and didn't cringe at the condition of my carpet. It was a job well done.
I would like his name to my account to take care of our carpet needs.