What our clients think of us!

I appreciated that Zerorez was responsive to my concerns (on a callback from an initial cleaning) where we had urine stains that were still showing up after pre-treatment and cleaning. Your techs Paul and Gabriel were well trained and considerate, and I appreciate the additional help to treat some tough stains in our rental property's carpet.

On time and did an exceptionally good job!

Fast and great!

You should have disclosed the $10 fuel charge.

The carpets loor really celan. The technician was very throrough and careful. I could see trata he wanted to do a golf job.

Cat urine removal

Can't think of anything..my technician A J was punctual, courteous and thorough.. I would request him in the future.

The spots on the carpet are still visible

Very professional service

clean smell

lower prices

Take a little more time on spots and stains. Mine didn't come out this time. I've got to admit I was rather disappointed in how my carpets looked this time.

Zerorez not only cleaned the carpets but make them feel fluffier. I am expecting long lasting results. The technician was very professional and friendly.

all the people I dealt with were great.

everything! I liked Kyle, I like the product, I liked the fact that Kyle cleaned my kitchen floor as a bonus.

I like how you were able to get the carpets

Came when they said they would. And friendly personnel!

Everything was handled very professionally and I appreciate it. It is
very fresh feeling in my home now.

I felt it was rushed and would have liked a more thorough job

They cleaned the wrong room and missed the worst one in the house that wasn't listed. I asked them to clean and seal my granite counter tops in the kitchen. There is no visible difference to my counters. I was significantly overcharged for the service and when they left, they didnt leave me the follow up product I was promised that they claim was needed to preserve the seal.

Carpet feels soft and smells so clean.. It's like brand new! Very happy that there isn't any harsh chemicals!

I was not told about the Trip Charge when I made my appointment. I think all charges should be told upfront.

lay the costs out more clearly, the pre treat costs double the price of cleaning the room. and people typically want the carpets cleaned because of marks etc so likely need the pre-treat. Price on the day was a nasty surprise.

Timeliness and curtesy as well as good cleaning

I was quite disappointed when I discovered that my lamp on my scrapbook table had been hit, most likely by the arm of the operator or the wand of the carpet cleaner itself, & knocked over on the table. The force of the hit & the crashing of the lamp put a hole in the top of the table where the lamp had been secured to the table. A new scrapbook table now has to be purchased again.

Service was first class

Best job I have ever had done

Professionalism

I love how clean the house smells and feels after having all your carpets cleaned by Zero Rez!

Cesar gave such an informative and articulate explanation of the process and was very straight forward in the outcome/results that we would accomplish. Great representative and so professional.
I want Cesar for my next cleaning.
Thank you.
Very happy customer.
Tammy
Southlake, Texas