Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84683 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 21, 2014 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Serviceman did an excellent job cleaning my carpets. He took the time to make sure they were clean and I was satisfied.

Report a concern   September 21, 2014 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very particular when it comes to carpet cleaning, I have been very satisfied with the customer service from the Tech's that Zerorez sends.

Report a concern   September 21, 2014 — Rated 0 out of 10 by M.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

When carpets dried there were several dirt spots in living room and 1 in guest bedroom...I had to remove spots with Resolve on my hands and kneevs...scrubbing.
There is nothing I care for you to do...This is the 2nd disappointment and the last.
You used to do a wonderful job...not anymore!

Report a concern   September 21, 2014 — Rated 10 out of 10 by Sheila West Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mike was very personable and thorough!! Great asset to the company!

Report a concern   September 21, 2014 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and competent.

Report a concern   September 21, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No heavy soaps or chemicals used for cleaning, finished product looks great.

Report a concern   September 21, 2014 — Rated 10 out of 10 by Gary Fagan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning!

Report a concern   September 21, 2014 — Rated 10 out of 10 by N.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Superior customer service! My technician was knowledgable, quick, and made the carpets looks brand new!

Report a concern   September 21, 2014 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved it all

Report a concern   September 20, 2014 — Rated 9 out of 10 by M.D.L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was really pleased with the cleaning of the tile!!

Report a concern   September 20, 2014 — Rated 10 out of 10 by Christie Mimmer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was by far the best guy I've ever dealt with from any cleaning company. Friendly, knowledgeable and did a great job.

Report a concern   September 20, 2014 — Rated 10 out of 10 by Candace Savard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They really work!

Report a concern   September 20, 2014 — Rated 10 out of 10 by Carole Clark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The promptness, the speed and thoroughness of the technician and their desire to make me happy with the end results.

Report a concern   September 20, 2014 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service before during and after service

Report a concern   September 20, 2014 — Rated 10 out of 10 by E.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient service.

Report a concern   September 20, 2014 — Rated 9 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was on time and very professional. Carpets looks very clean

Report a concern   September 20, 2014 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly, did a great job.

Report a concern   September 20, 2014 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is excellent -- the technician was professional, polite and well groomed. He was by himself (in the past there have been two) and I felt like he did a very good job on the whole service.

Report a concern   September 20, 2014 — Rated 5 out of 10 by S.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I really like the way your company cleans my carpets. We have had your company out many times. My complaint is that every time there is a promotion we never get the rebate or the coupons. This has happened many times. I have called about this problem and never seem to get an answer to as way this happens. Maybe I can get an answer from this email. Thank you. G. Last name removed

Report a concern   September 20, 2014 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I need a call back for the arms only of two chairs.

Report a concern   September 20, 2014 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Carpet & tile floor look great! On time.

Report a concern   September 20, 2014 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process of cleaning. Knowledgeable personnel.

Report a concern   September 20, 2014 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The men where quick and curious.

Report a concern   September 20, 2014 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Miguel was great

Report a concern   September 20, 2014 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Miguel was great!

Report a concern   September 20, 2014 — Rated 9 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   September 20, 2014 — Rated 5 out of 10 by S.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

stains still remain

Report a concern   September 19, 2014 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Doesn't use shampoo on the carpet

Report a concern   September 19, 2014 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast, friendly, options.

Report a concern   September 19, 2014 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

house you folks have always lived up to your promise. Your rep has been ferry prof.and helpful.


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