Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   October 28, 2020 — Rated 9 out of 10 by R.T. Zerorez Bay Area
What do you like about our products and services?

Services provided as ordered. On time and price as quoted. Thank You!

Report a concern   October 28, 2020 — Rated 10 out of 10 by N.M. Zerorez Bay Area
What do you like about our products and services?

Employee Justice did an excellent job cleaning my wall to wall carpet. He took extra care with problem areas.

Report a concern   October 28, 2020 — Rated 10 out of 10 by C.W. Zerorez Bay Area
What do you like about our products and services?

My carpet looks great and I always tell my family and friends!! Best carpet cleaning ever! Thank you!

Report a concern   October 28, 2020 — Rated 10 out of 10 by S.S. Zerorez Bay Area
What do you like about our products and services?

Less toxic chemicals

Report a concern   October 27, 2020 — Rated 10 out of 10 by V.F. Zerorez Bay Area
What do you like about our products and services?

Your employee was punctual and very pleasant.

Report a concern   October 27, 2020 — Rated 10 out of 10 by C.M. Zerorez Bay Area
What do you like about our products and services?

Prompt- polite- good job!

Report a concern   October 26, 2020 — Rated 10 out of 10 by A.B. Zerorez Bay Area
What do you like about our products and services?

Ed helped us with the cleaning .. he did such an amazing job. All the stains on the carpet are magically gone - so happy with the results.

Report a concern   October 23, 2020 — Rated 10 out of 10 by T.G. Zerorez Bay Area
What do you like about our products and services?

Allan who came to clean our home carpet was very very nice.He was very polite and very professional.He did an exceptional job cleaning the carpets and did the pet treatment asking with stain resistant treatment after cleaning the carpet.
He did an exceptional job that the carpets were dry within 8hours.
We will use them again.

Report a concern   October 23, 2020 — Rated 10 out of 10 by S.T. Zerorez Bay Area
What do you like about our products and services?

Great services! My carpet looks clean again ,thank you Zerorez !

Report a concern   October 17, 2020 — Rated 9 out of 10 by N.R. Zerorez Bay Area
What do you like about our products and services?

Carpets look good when finished

Report a concern   October 16, 2020 — Rated 10 out of 10 by Wynn Garber Zerorez Bay Area
What do you like about our products and services?

The employees were polite. The communication was very good. The job looks
terrific and the product that they use was odor free. I will use this service next time.
Marilyn

Report a concern   October 16, 2020 — Rated 10 out of 10 by Betty Franca Zerorez Bay Area
What do you like about our products and services?

Efficient, timely, great job. My third service with Zerorez. Thank you!

Report a concern   October 15, 2020 — Rated 9 out of 10 by C.C. Zerorez Bay Area
What do you like about our products and services?

Ed was very helpful and professional.

Report a concern   October 14, 2020 — Rated 10 out of 10 by Yvette Singer Zerorez Bay Area
What do you like about our products and services?

I like the fact that I can get a clean carpet without chemicals.
The Technician, Rafael, was on time, very courteous and informative.
It was a great experience!

Report a concern   October 14, 2020 — Rated 10 out of 10 by J.R. Zerorez Bay Area
What do you like about our products and services?

Brian called in plenty of time for me to meet him at the home to have carpets cleaned.
Unfortunately, he had to use the portable unit, so it was awkward and could not reach all the intended areas to be cleaned. (Was sorry there was an extra charge for the unit.)

Brian was a trooper! He took a 9x12 wool carpet to the patio rather than expose the bamboo flooring to possible dampness from the cleaning process. Wise decision! He was a great representative for Zerorez!

Report a concern   October 13, 2020 — Rated 9 out of 10 by H.M. Zerorez Bay Area
What do you like about our products and services?

The cleaning procedure is one of the best that I have ever had. However, I think your prices are high.

Report a concern   October 13, 2020 — Rated 10 out of 10 by Lauren Blake-Whitney Zerorez Bay Area
What do you like about our products and services?

I liked that the services offer a nontoxic method of cleaning carpets that doesn't leave soap residue in the carpet, perpetuating further collection of dirt. Rafael was responsible for cleaning my carpets and he arrived right at the beginning of the four-hour arrival time window. It was refreshing to not have to wait the entire morning! I thought he did a phenomenal job of sanitizing and deep cleaning the carpets, all of which are over 5 years old and had not been properly cleaned in years. I also appreciated how transparent he was with the cleaning process, taking before and after pictures of the first room to show me the difference in the cleanliness of the carpet. He also explained the costs involved with the service and made sure to seek out my approval of the charges before I paid. I experienced a high level of professionalism in every aspect and will certainly be using this service again.

Report a concern   October 12, 2020 — Rated 10 out of 10 by C.P. Zerorez Bay Area
What do you like about our products and services?

Great service and wonderful results from first time grout cleaning in three rooms! Thank you Ed 😃

Report a concern   October 11, 2020 — Rated 10 out of 10 by Gail Revera Zerorez Bay Area
What do you like about our products and services?

I have been using Zerorez to clean my carpets for several years. They have great customer service on the phone when making the appointment. The people that come into your home are knowledgable and work hard. Great all around customer service and love the products they use. I would highly recommend.

Report a concern   October 10, 2020 — Rated 10 out of 10 by D.E. Zerorez Bay Area
What do you like about our products and services?

Excellent service from technician. Nice clean carpet, dries in about 1 day

Report a concern   October 10, 2020 — Rated 10 out of 10 by J.M. Zerorez Bay Area
What do you like about our products and services?

Excellent job. Flexible timing.

Report a concern   October 10, 2020 — Rated 10 out of 10 by L.L. Zerorez Bay Area
What do you like about our products and services?

Rick was excellent rep. Did a very good job

Report a concern   October 9, 2020 — Rated 10 out of 10 by Don Ceresa Zerorez Bay Area
What do you like about our products and services?

The team was prompt, efficient, and courteous

Report a concern   October 8, 2020 — Rated 10 out of 10 by M.V. Zerorez Bay Area
What do you like about our products and services?

we were very happy with the service we received, Justice did an awesome job and was very polite and professional - thank you! our carpet looks like new 🙂

Report a concern   October 8, 2020 — Rated 9 out of 10 by B.L. Zerorez Bay Area
What do you like about our products and services?

It did the job and the fellow who did bit was approachable!

Report a concern   October 8, 2020 — Rated 10 out of 10 by B.W. Zerorez Bay Area
What do you like about our products and services?

I have enjoyed the experience of working with your technicians both times you have sent people over. They have been incredibly helpful, understanding, and considerate. And they even do a good job :)

Report a concern   October 8, 2020 — Rated 10 out of 10 by Kevin Raak Zerorez Bay Area
What do you like about our products and services?

I believe the technician that came to clean my carpet was named...Ed. He called ahead to let me know he was on his way, was very prompt, professional and was thorough.

Report a concern   October 7, 2020 — Rated 10 out of 10 by J.C. Zerorez Bay Area
What do you like about our products and services?

Reasonably price, drys quickly, no residue

Report a concern   October 7, 2020 — Rated 10 out of 10 by Sharon Cunningham Zerorez Bay Area
What do you like about our products and services?

You guided us so well that the entire process went so smoothly. You charged what you quoted, your representative doing the work was so very cordial and punctual and did a wonderful job. One spot in the carpet caused concern that it could be removed but your process was perfect and the carpets look new.

Thank you so much.

Report a concern   October 6, 2020 — Rated 10 out of 10 by R.F. Zerorez Bay Area
What do you like about our products and services?

Knowledgeable technician & excellent job on 20 year old rug.


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