Client Testimonials

Your technicians are friendly and professional. They have always done a great job hon our wool rugs.

We were pleased with the work done on our furniture. As the gentleman said , the furniture is old and first time cleaning they were not going to look
new. But it looks better than before and he took the stain that I was hoping he would be able to do.

So all was good and I will recommend you to my friends.

Thanks
Name removed

from a year of quarantine my carpets and couches were really bad. I have used ZeroRez in the past and you were the first I called. I always asked for a certain employee who is no longer there so Javier came to the house. I will ask for him from now on. He is courteous knowable and very friendly.

I like leaving chemicals out of the cleaning process. My technician this appointment was focused, thorough and responsive to my requests. I appreciated his professionalism.

prompt, professional and thorough

Friendly, efficient, knowledgeable in the job they do.
Have always had excellent outcomes with my carpet. Used your company for years Thank You.

We have been happy year after year with the cleaning of all of our classrooms.
-Grace Preschool

Your employees are very concerned with providing a quality service. They have always been warm while being professional at the same time.

Scott Morris did a great job. The cobblestone tile was really dirty but he got it to a look of nearly new.

Would like him recognized but do not want this information on the internet.

thank you.

Great Customer service. Honest prices. Scott was Very Professional and respectful.

Drys qickly

Friendly, well-priced, noticeable difference, dried quickly

On time, professional, fair pricing, technicians are always knowledgeable, good results, no residue.
Returning client and will continue to be!
Have referred them to friends and family with the same feed back!

Very good service, Kevin was a very hard working polite young man. He did a very nice job. I was very pleased. Thank you for now, Name removed

No toxic chemicals and cleaned carpet smells great. Service person, Kevin, was very nice and professional.

Tech can worked very hard and was on time.

I appreciate the reminder emails and having a call 30 minutes before arrival. So far the guys that have done my wall to wall rugs have been respectful and hard working.

Kevin did a fantastic job! Due to the pandemic I hadn't been able to get my carpet cleaned since 2019. Looks like new now. Thank you so much! Glad you are servicing Richmond again. Our condo complex has 5 buildings with 50 units each and I'll definitely recommend Zerorez to my neighbors.

Great customer service, on-time arrival and quick finish. Final price matched the online estimate with no surprises. Beat of all no chemicals in my carpet!

Excellent, polite, accommodating, knowledgable staff.

The fact that it is chemical free and safe for my pets.

Exceptional service and products that work as intended

good job

Clean!

Clean, drys within 24 hours, no strong odor.

No harmful chemicals.
Great at removing stains.
Our technician was polite & knowlegable & did a great job.
Our old carpet looks new again.

Your technician was terrific!

Quality work and great service.

No harsh chemicals and no residue on fabrics

No residue. Clean fresh carpets.

The carpet technician who came to my home was Kevin! He made it clear from the start that he wanted me to be happy with the job he performed. He did a wonderful job on my old stained carpets, paying a lot of attention to detail in helping me get cat spray smell out of the carpet. The landing of my stairs was particularly bad nd he spent extra time on that area to assure it looked so much better than when he started. I am really impressed with his dedication to a job well done! Thank you!!!