Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   June 19, 2013 — Rated 10 out of 10 by A.S. Zerorez Bay Area
What do you like about our products and services?

I like that you do not use much harsh chemicals for the carpet cleaning. When I called for the appointment, the lady I spoke with was courteous and accomodating, and explained the procedure well. The technician who came to clean my carpet, Jerome Cloud, was also polite and pleasant. He called before coming and let me know that there was a slight delay, although he was within the window of time I was given. He also answered all my questions patiently and seemed very knowledgeable. He explained that he was not aware of the dryer vent cleaning part of the order, and did not have the right equipment, but made sure that someone would come to do that and I would only be charged for the actual work. He was a very nice and pleasant young man, and he did a very good job.

Report a concern   June 19, 2013 — Rated 10 out of 10 by M.T. Zerorez Bay Area
What do you like about our products and services?

Service technician showed up on time and was very thorough. Obviously cared about the quality of the job he was doing. We will use your service again and definitely will recommend to others.

Report a concern   June 19, 2013 — Rated 10 out of 10 by C.M. Zerorez Bay Area
What do you like about our products and services?

The shampoo smelled very nice. The young man who did the job was very polite, respectful and worked very hard.

Report a concern   June 18, 2013 — Rated 9 out of 10 by H.C. Zerorez Bay Area
What do you like about our products and services?

Resulted in very clean floors!

Report a concern   June 18, 2013 — Rated 10 out of 10 by R.M. Zerorez Bay Area
What do you like about our products and services?

The guys were very polite and helpful. My carpets have NEVER looked better!!!!

Report a concern   June 18, 2013 — Rated 9 out of 10 by R.M. Zerorez Bay Area
What do you like about our products and services?

Your person was responsive and informative. He made sure the I saw the work was done and went back with a tooth brush on some tight spots.
He want to make sure I was completely satisfied with his work.
I do think you should have each person have a tooth brush for the tight corners

Report a concern   June 18, 2013 — Rated 10 out of 10 by L.P. Zerorez Bay Area
What do you like about our products and services?

My carpet seems to stay clean longer. I also like that you aren't using a lot of chemicals on it.

Report a concern   June 17, 2013 — Rated 10 out of 10 by D.S. Zerorez Bay Area
What do you like about our products and services?

I loved the zerorez rep that came to my home. Professional and friendly. Thank you

Report a concern   June 17, 2013 — Rated 10 out of 10 by V.Q. Zerorez Bay Area
What do you like about our products and services?

The great service of the gentleman that came to clean our carpets is paramount. He was friendly, clearly explained the process and maintained a presence of professionalism. I also like the fact that there are no chemicals used to clean our carpets which helps to keep our pets and ourselves healthy. Thank you for the great service and I would recommend your company to anyone seeking clean carpets from a professional service at a reasonable price.

Report a concern   June 17, 2013 — Rated 10 out of 10 by M.C. Zerorez Bay Area
What do you like about our products and services?

Fast, friendly, straightforward service

Report a concern   June 17, 2013 — Rated 10 out of 10 by C.B. Zerorez Bay Area
What do you like about our products and services?

Ronnie did an excellent job on my carpets. Great customer service, and he really cared about the job he did. Please make sure it gets acknowledged. I will use your company going forward! Thanks!

Report a concern   June 17, 2013 — Rated 10 out of 10 by C.C. Zerorez Bay Area
What do you like about our products and services?

no soaps so clean and not sticky

Report a concern   June 16, 2013 — Rated 10 out of 10 by B.J. Zerorez Bay Area
What do you like about our products and services?

Service techs who came to my house were the best. They did not rush through the job, explained the process, recommended some additional coatings and did a fantastic job. The whole carpeting looks brand new though they are 12 year Los and we have had a dog in the house always. I will be calling Erorez back to have my lied floorings cleaned, and will request the same techs.

Report a concern   June 16, 2013 — Rated 10 out of 10 by Teresa Marshall Zerorez Bay Area
What do you like about our products and services?

The customer service was excellent, from my first phone call to set up the appointment through completion of the job.
My floors look amazingly clean and my home smells fresher. Tony & Ed were the two servicemen that cleaned my home, and they both worked very diligently to complete the job to my satisfaction. Thanks Zerorez, I Will be calling you again!

Report a concern   June 16, 2013 — Rated 10 out of 10 by Natalia Jones Zerorez Bay Area
What do you like about our products and services?

Great tech and customer service!!

Report a concern   June 16, 2013 — Rated 10 out of 10 by Jon Manfre Zerorez Bay Area
What do you like about our products and services?

The technicians (Gerome and ?) did a wonderful job. The carpets look brand new. They took the care as if it were their own carpets. Very polite and personable. Wonderful job!

Report a concern   June 15, 2013 — Rated 10 out of 10 by Kim Dunn Zerorez Bay Area
What do you like about our products and services?

The specials that make carpet cleaning affordable. My carpets are truly clean and the spots don't come back.

Report a concern   June 15, 2013 — Rated 10 out of 10 by A.B. Zerorez Bay Area
What do you like about our products and services?

I like the fact that you do no use chemicals and that the rug was not soaking wet when Gilberto was done. My carpets look great and he got out some stains out that another company could not get out. I am very happy with your work and would recommend you to anyone. Thank you

Report a concern   June 15, 2013 — Rated 9 out of 10 by K.P.W. Zerorez Bay Area
What do you like about our products and services?

Fast efficient and inexpensive.

Report a concern   June 15, 2013 — Rated 10 out of 10 by B.S. Zerorez Bay Area
What do you like about our products and services?

Your technician was very friendly and accommodating. He listened to my concerns. The carpet looks terrific. Thank you.

Report a concern   June 14, 2013 — Rated 10 out of 10 by D.M. Zerorez Bay Area
What do you like about our products and services?

The young man who did the work was courteous and informative not only about your products and services but also what I can do to maintain the work he did for me.

Report a concern   June 14, 2013 — Rated 10 out of 10 by Jo Preston Zerorez Bay Area
What do you like about our products and services?

It took relatively little time, the guys were just great and the carpets look awesome.

Report a concern   June 14, 2013 — Rated 9 out of 10 by D.B. Zerorez Bay Area
What do you like about our products and services?

Pet spots too expensive. 2workers very pleasant. Overall happy

Report a concern   June 13, 2013 — Rated 10 out of 10 by S.L. Zerorez Bay Area
What do you like about our products and services?

Am very pleased with the cleaning results of my carpets.

Report a concern   June 13, 2013 — Rated 10 out of 10 by Ron Canfield Zerorez Bay Area
What do you like about our products and services?

I recomended you to a neighbor yesterday. The carpets are clean and they seem to stay that way longer. I use to use Chem Dry.They do great however,I find Zerorez does a better job.

Report a concern   June 13, 2013 — Rated 10 out of 10 by Dianne Damiaco Zerorez Bay Area
What do you like about our products and services?

The job was done on time, and the rugs turned out perfect. Your technician,
Xamsa Idins, was very efficient, helpful and polite...He is a credit to your
company and I would recommend him to anyone. Thank you.

Report a concern   June 13, 2013 — Rated 10 out of 10 by P.G. Zerorez Bay Area
What do you like about our products and services?

That no soap is used. Rugs just felt really clean with no soap residue.

Report a concern   June 13, 2013 — Rated 10 out of 10 by R.L. Zerorez Bay Area
What do you like about our products and services?

No chemicals or residue. Great results-carpets look wonderful after your cleaning. Thank you.

Report a concern   June 13, 2013 — Rated 10 out of 10 by D.B. Zerorez Bay Area
What do you like about our products and services?

Friendly, Timely,Carpets look Great!

Report a concern   June 12, 2013 — Rated 10 out of 10 by E.B. Zerorez Bay Area
What do you like about our products and services?

Professional, courteous staff, both on the phone and at the house. Like the results and the no chemical cleaning approach.


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