Client Testimonials

Damian was very attentive

Cleaning Rep was a great personality and very respectful and very hard worker!!

Thorough and friendly

We woke up to dog diarrhea in 3 carpeted rooms of the house. We were panicking because we knew we were going to have to have new carpet. At 730 am we called Xerorez and asked if they had anyone available. They scheduled on the same day a visit between 10 and 1 pm. The technician Aubrey arrived at 11 am. He was well dressed in his uniform. He was very pleasant and immediately began putting me at ease that everything would be ok and the carpet would be clean. He explained the charges. They were more than originally quoted but we added more services and did not object to the prices. Aubrey did an outstanding job. He explained to me what he was doing, always being very polite. Aubrey should be a trainer for the company becuase he did everything right. Besides having clean carpet, I had a disaster that turned into a pleasant experience.

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From the first call to schedule the appointment, all the way through until this survey-- it has been so easy and smooth and fantastic communication all the way through! Thank you for a job well done from the beginning to the end.

Very professional,friendly employees. My carpets look great! They told me all the prices up front-no surprises. Bi would definetly recommend them to my friends

Customer service

have always had good results

Avery, Our cleaning was great, The next time I have my carpet cleaned I would like to have Avery do the work.
Thank You

How clean everything smelling and felt after. The tech was on time, very courteous and knowlgeable.

I liked the way the first man who came out cleaned, I loved the way the second man cleaned and was disappointed in the third who was Ammon. I felt like I was being lectured about the puppy who messed my carpeting up like I was a child. I am almost 57 years old and know that the puppy had one accident after another and that's why I hired Zerorez. He left the hall and stairs so wet that it took at least two days with the fan going to dry out that the urine smell was worse and I had him come out again and it was practically dry by night time. He scolded me again and didn't believe me when I told him the puppy had not been up there. I told him I carried him up to his crate at night. He had one accident at the bottom of the stairs that I got up the night before but I cleaned it up. Just because the stick he had detected water he thought the dog had peed all upstairs. It was very offensive. Someone needs to tell him that older people don't need to be scolded but young 20 or 30 year olds. I thought at the time I was going to write something on FB and never use you again but I didn't and just won't use Ammon again.

Carpets were cleaned above my expectations and the techs were extremely knowledgeable.

Clean, friendly, and knowledgeable.

Very good cleaning job, convenient scheduling, reasonable price, courteous professionals.

Fantastic service and excellent quality care for my family's home thank you so much!!

Professionally handled . . . good results!!

Very profession. Insist that we do a walk through to make sure we were happy with the results and wanted to know if we had questions about the service.

good customer service, friendly staff, excellent product

professional members

Loved the enzyme cleaner.

Smelled good, carpets looked great. It's 4 days later and they still look good. Technician was very knowledgeable and friendly. Offered thoughts and suggestions.

Good service. Carpets much improved.

Timeliness and thorough.

My carpets were clean and my house smelled amazing

I like the fact that you do not use chemicals to get the carpet clean.

Excellent results and friendly staff

The technicians are very efficient and knowledgeable about the cleaning process. Thank you for the professionalism shown and the care shown in my home. Jared Cheek was the best!

Everything...wonderful job

Technician was excellent and gave honest info.